Manager, Onsite OEM Support - Final Assembly

**Date Posted:** 2025-11-12 **Country:** United States of America **Location:** PW199: Alabama Field Location 320 Airbus Way , Mobile, AL, 36616 USA **Position Role Type:** Unspecified **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here. **Security Clearance:** None/Not Required Our Interiors Final Assembly Line (FAL) Support Team serves as the first point of contact for technical challenges related to Collins Aerospace interior products installed at FAL. This team provides direct, onsite support for a wide range of interior components, including Seating, Galleys, CAS, Lavatories, GAINS, Oxygen Systems, Cargo Loading, and Lighting, with a primary focus on seating. The support starts with receiving the product and continues through installation, various Airbus (and other OEM) and Airline inspections, until delivery of the aircraft. Support begins at product receipt and continues through installation, Airbus (and other OEM) and airline inspections, and final aircraft delivery. The scope of this role is dynamic and time-sensitive, ranging from resolving production, quality, and design issues to addressing customer inquiries and complaints **.** The team collaborates closely with cross-functional global teams across the Philippines, UK, Ireland, US, and Germany, as well as corporate functions such as Finance, HR, Global Trade, EHS, and Legal. They also work with Interiors production sites (primarily aircraft seating), key Airbus (and other OEM) stakeholders-including Heads of Production and Purchasing Managers-airline customers, subcontractors, and third-party service providers. Building on an established foundation, the successful candidate will: + **Foster strong customer relationships,** championing excellence in service and support. + **Advocate for the FAL team,** addressing challenges and opportunities for collaboration. + **Promote development, training, and product familiarization** to enhance team capabilities. + **Align with Collins Interiors' Customer First approach** **and CORE** operating principles (Customer-Oriented Results and Excellence). This role is an exciting opportunity for a proactive leader to drive world-class support and ensure seamless operations within Airbus' Final Assembly Line. This is an onsite role in Mobile, AL and may have up to 15% travel to support Little Rock, AR, Mirabel/Montreal Canada and other potential locations in the future. This role is eligible for relocation. **What You Will Do** **Team and Site Management** + Lead, develop, and manage the on-site teams consisting of direct Collins employees and contractors in Mobile, AL, Little Rock, AR, Mirabel/Montreal Canada to ensure efficiency, accountability, and high performance. There is potential for oversite of additional site locations in the future. + Structure and oversee site operations to meet Airbus' (and other OEMs) expectations for responsiveness, reliability, and quality. + Act as the primary escalation point for operational challenges, ensuring prompt resolution. + Oversee daily activities, enforce compliance with internal policies and industry standards, and drive continuous improvement. + Establish and maintain a high-performance culture aligned with Collins and RTX leadership behaviors. **Customer & Stakeholder Engagement** + Serve as the primary interface between the site team and Boeing leadership, ensuring proactive communication and alignment on priorities. + Foster strong relationships with Airbus (and other OEM) and airline customers to enhance support and position the company as a trusted partner. + Analyze customer data to anticipate needs, adjust site operations accordingly, and address emerging issues swiftly. + Ensure compliance with contractual obligations and drive improvements to customer satisfaction metrics. **Strategic & Operational Leadership** + Develop and execute site strategies to improve service delivery, optimize processes, and enhance operational efficiency. + Ensure timely and effective coordination between internal teams and external stakeholders. + Oversee subcontractor activities, validate hours and invoices, and ensure alignment with performance expectations. + Drive performance improvements through data analysis, monthly reporting, and action plans. **Contract & Financial Oversight** + Review Airbus (and other OEM) requests for additional work scope, draft agreements, negotiating terms, and track performance. + Administer contracts and warranty fulfillment, including invoice processing and dispute resolution. + Ensure financial accountability by monitoring site budgets, tracking performance metrics, and implementing cost-saving initiatives. **Qualifications You Must Have** + Typically requires a University Degree and minimum 8 years prior relevant experience **or** an Advanced Degree in a related field and minimum 5 years of experience + Must be authorized to work in the U.S. without the company's immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role **Qualifications We Prefer** + Proven experience in aerospace operations, preferably with aircraft interior/cabin products Final Assembly Line (FAL) + Familiarity with Federal Aviation Regulations related to production and maintenance of the aircraft components + Leadership Experience with a focus on execution and responsiveness. + Extensive experience in customer engagement, contract negotiation, and stakeholder management. + Demonstrated ability to drive operational excellence and continuous improvement initiatives. + Familiarity with accounting or financial oversight, including cost management and budgetary controls. + CORE Champion or similar LEAN certification (Six Sigma, Kaizen, etc.) **What We Offer** Some of our competitive benefits package includes:  + Medical, dental, and vision insurance + Three weeks of vacation for newly hired employees + Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option + Tuition reimbursement program + Student Loan Repayment Program + Life insurance and disability coverage + Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Ovia Health, fertility, and family planning + Adoption Assistance          + Autism Benefit + Employee Assistance Plan, including up to 10 free counseling sessions + Healthy You Incentives, wellness rewards program + Doctor on Demand, virtual doctor visits + Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program + May be eligible for relocation +  And more!  **Learn More & Apply Now!** ​ At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don't just get people from point A to point B. We're committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we're helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we're changing the game of aircraft interiors. Are you ready to join our team? Role Type Definition: **Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link ( to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.