Assistant Director, Bookstore

Job Summary

Come and join The Auburn University Bookstore , a nationally-recognized college store dedicated to Auburn students and their success! We are the welcome home destination for the Auburn family: from orientation to graduation to orange and blue Saturdays, we get the chance to see every aspect of Auburn life and the excitement around this great university. Our team goes home routinely with the satisfaction that we’ve impacted someone’s life and future by our work at the Bookstore. Our campus store is a wonderful opportunity to serve and share in the joy that is Auburn.

The Auburn University Bookstore seeks candidates for an Assistant Director in its campus store , responsible for managing and leading the course materials and technology operations. This position is responsible for strategy and execution of course materials and technology retail operations that support the educational mission of Auburn University. This position communicates to campus the strategy and mission of the campus store to help student affordability and academic success.

Essential Functions

• Responsible for developing, monitoring and achieving strategic and financial goals with course materials and technology teams in the Campus Store.
• Pursues a working knowledge of current industry standards and higher education trends.
• Creates and fosters a working relationship with Auburn faculty, instructional technology, academic departments, student government, and administration to ensure the Campus Store is serving current needs and planning for future development.
• Responsible for stewardship of the All Access program and its growth and promotion on campus.
• Develops vendor relationships with an eye toward exceptional customer service and student experience, particularly regarding digital content in the Canvas environment.
• Maintains the highest level of customer service to Auburn University students, staff, and faculty populations, while being cognizant of AU efforts in offering the lowest cost and broadest content access to students
• Coaches and communicates with course materials and technology teams about retail strategies and services.
• Works with Campus Store Director to produce an annual budget for the store, pertaining to course materials and technology operations. Responsible for financial management of sales, labor and expenses for supervised departments.
• Responsible for inventory management, including a yearly physical inventory and additional periodic cycle counts as needed.

Minimum Qualifications

• Bachelor’s degree plus 5 years of experience in retail sales, operations, and/or marketing.

OR

• Master’s degree plus 3 years of experience in retail sales, operations, and/or marketing.

Minimum Skills and Abilities

• Knowledge of retail operations, point of sale systems, and accounting principles and practices.

Desired Qualifications

• Experience within a college or university bookstore.
• Learning Management System exposure.
• Bachelor’s degree in Management, Business Administration, Marketing, Accounting or a related field preferred