Payroll Specialist

Metcalf & Company LLC
Dothan, AL
Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Paid time off
  • Profit sharing
  • Training & development
  • Free food & snacks
  • Parental leave

The Payroll Specialist plays a vital role in supporting small and mid-sized business clients by ensuring the accurate and timely processing of payroll. This position involves handling multi-client payroll, maintaining compliance with federal and state payroll regulations, coordinating benefits deductions, and serving as a key administrative liaison between clients and their employees. The ideal candidate has strong attention to detail, exceptional organizational skills, and a service-oriented mindset. HR experience is strongly preferred, especially in onboarding and employee administration, as this role often overlaps with essential HR functions.

Key Responsibilities

Payroll Processing

  • Manage full-cycle payroll for multiple clients on weekly, biweekly, and monthly schedules using platforms such as Gusto, ADP, or QuickBooks Payroll.
  • Verify timecards, calculate wages, bonuses, commissions, deductions, and benefits contributions.
  • Prepare and review payroll reports, ensuring accuracy and resolving discrepancies.
  • Maintain payroll records and audit trails for all client payroll transactions.

Tax Compliance

  • Calculate and remit federal, state, and local payroll taxes, ensuring compliance with applicable laws.
  • Support preparation and filing of W-2s, 1099s, and quarterly payroll tax returns.
  • Stay up to date on changes to payroll legislation, wage and hour laws, and reporting requirements.

Client Service & Communication

  • Serve as the first point of contact for client payroll inquiries, delivering prompt and professional support.
  • Collaborate with clients to onboard new employees, process pay rate changes, or apply benefit adjustments.
  • Educate clients on payroll system best practices and assist with troubleshooting.

Process Management & Documentation

  • Maintain up-to-date documentation of client payroll policies, schedules, and procedures.
  • Set up and manage payroll software integrations and ensure data accuracy across platforms.
  • Support internal CAS team in financial reporting where payroll data is relevant.

Qualifications

Required:

  • 2+ years of experience in payroll administration, preferably in a multi-client or outsourced service environment.
  • Proficiency in payroll systems (e.g., Gusto, ADP, QuickBooks Online Payroll).
  • Familiarity with federal and Alabama payroll tax regulations.
  • High attention to detail, accuracy, and confidentiality.
  • Strong communication and organizational skills.
  • Ability to work independently and manage multiple client payrolls simultaneously.

Preferred:

  • Human Resources experience, particularly in onboarding, benefits administration, employee file management, or HR compliance.
  • SHRM-CP, SHRM-SCP, or other HR-related certification (e.g., PHR, SPHR).
  • Experience in a CPA firm or client accounting services environment.
  • Bachelor’s degree in Accounting, Human Resources, Business Administration, or related field.
  • Certification such as FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional).

Core Competencies

  • Accuracy & Compliance-Oriented Thinking
  • Client Service & Relationship Management
  • Time Management & Task Prioritization
  • Ethical Judgment & Discretion
  • Payroll System Fluency (Gusto, ADP, QuickBooks, Accounting CS)
  • Team Collaboration & Flexibility

Work Environment

  • Regular collaboration with accounting, tax, and CAS team members.
  • Exposure to various industries including professional services, healthcare, and retail.
Posted 2025-08-20

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