Receptionist (CSD)

Receptionist (CSD)

If you have a heart for helping others and a passion for serving the community, we invite you to apply and be the first friendly connection for those seeking support.

Department: Community Services
Position Status: Full-Time
Supervisor Role: No
Closing Date: Friday, March 13, 2026 @5:00 p.m.

Join Our Mission:
The Poarch Creek Indians place a high value on individuals who share our commitment to community, tradition, and progress. As Alabama's only Federally Recognized Native American Tribe, we take pride in a history that spans generations and is deeply rooted in resilience and cultural heritage. Our mission is to uplift the lives of our Tribal Members, preserve our traditions, and drive innovation for a thriving future. If you are passionate about serving with purpose and authenticity while fostering trust, unity, and growth, we welcome you to join us on this meaningful journey.

About the Role:
The Receptionist is a front-line position responsible for welcoming visitors in person and by phone while providing administrative support to the Community Services Division. Additional duties may be assigned to support departmental goals and operations.

This position reflects PCI’s core values o f Perseverance, Opportunity, Accountability, Respect, Culture, and Honesty .

Key Responsibilities:

• Greets visitors and provides friendly, professional assistance to the public and Tribal community.
• Receives and logs program applications and directs them to appropriate staff.
• Answers and routes incoming calls, taking messages as needed.
• Enters program data and prepares monthly reports. Assist clients with information to services.
• Maintains the Community Center calendar for meetings and events.
• Helps open and close the Community Center and performs general office errands.
• Performs other duties as assigned.

Core Qualifications:

• High school diploma or equivalent required.
• Six (6) months of employment experience in a confidential clerical setting preferred.
• Must possess certification of “Mandatory Reporter Training” or obtain certification during the first week of employment.
• Must possess First Aid Certification, including CPR and Life Saving or obtain certification within ninety (90) days of official date of hire in this position.
• Must possess certification of “ServSafe Training” or obtain within thirty (30) days of employment.
• Ability to work odd and irregular hours, including late shift (12:00p.m.-8:00p.m.).
• Must possess a valid state driver’s license and insurable driving record according to Tribal insurance guidelines .
• Must successfully pass the required criminal and character background check.
• Ability to travel and participate in required training, leadership development, and other events.
• Ability to perform all duties and responsibilities of this position adequately and successfully.

Essential Competencies:

• Maintains absolute confidentiality and professionalism.
• Strong interpersonal, verbal, and written communication skills.
• Ability to multitask, prioritize work, and make sound judgments.
• Proficient with computers and Microsoft Office (Word, Excel, etc.), skilled in operating office equipment.
• Works effectively with staff and the public.
• Demonstrates integrity, accountability, and commitment to quality.
• Follows policies and procedures and completes assignments efficiently.

Total Rewards Package:
We offer a comprehensive and competitive benefits program including:

• Medical, dental, vision, life insurance and voluntary benefits
• Paid time off and paid holidays
• Employee Assistance Program (EAP)
• 401(k) with employer match
• Performance bonuses and COLA increases

Preference will be given in accordance with Title 33 (Tribal Employment Rights) of the Tribal Code/DFWP.

INDIAN PREFERENCE, SPOUSAL PREFERENCE, OR FIRST GENERATION:

In the event more than one applicant meets the requirements, as stated in a job description, preference shall be given in the following order: (1) Tribal Member (2) First Generation Descendant of a Tribal Member (3) Spouse of Tribal Member (4) Indian (5) Non-Indian

In the event that a position of employment is funded in whole or in part my any federal grant and/or contract or other public funding, preference shall be given in the following order: (1) Indian (2) Non-Indian

In order to receive preference, the appropriate documentation must be submitted.