Inside Sales - Modernization & Parts

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Service Sales Manager

As an Inside Sales - Modernization & Parts Representative for ABB ELSE (Electrification Services) business line, you will play a fundamental role in achieving our ambitious growth objectives for our parts modernization product lines. The successful individual must be comfortable multitasking by answering numerous incoming calls while also maintaining regular outbound calls to targeted customers. You will build relationships across our customer base (end users, distributors, ISPs, OEMs) in addition to our broad commercial and operational team (BDMs, Marketing Specialists, Channel Leader, Application Engineers, etc...). This position operates in a dynamic environment. As such, it's imperative to be be organized and have the ability to prioritize responses.

This is a remote position. Candidates can be located anywhere in the United States.

This role is contributing to the growth of ABB's Service business in The United States.

You will be mainly accountable for:

• Deliver positive, customer‑focused support while managing inquiries, building relationships, and understanding customer needs.
• Support sales and marketing teams through quoting, order processing, lead follow‑up, and coordination with factories and aftermarket teams.
• Drive revenue by sourcing new opportunities, strengthening channel‑partner relationships, preparing aftermarket proposals, and contributing to closing orders and meeting quotas.
• Manage the full quotation‑to‑order cycle with consistent follow‑up, accurate pricing coordination, and reliable on‑time execution

Qualifications for the role:

• Bachelor's Degree from an accredited university or college in STEM field with at least 1 year of relevant work experience, OR a High School Diploma/GED with a minimum of 4 years of relevant experience required.
• Experience in proposal or quote development, sales support, or order administration is strongly preferred.
• General knowledge of power transmission & distribution products/systems is preferred.
• Previous experience with business-to-business customer support is preferred.
• Experience with Empower and SAP tools are preferred.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us:

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

What's in it for you:

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their - sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected] . Resumes and applications will not be accepted in this manner. #LI-Remote

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave - up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

• ABB provides 11 paid holidays . Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $65,100 and $104,160 annually.

MyBenefitsABB.com

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