Manager, Quality & Risk Management - Healthcare

**Manager, Quality & Risk Management** We are seeking a Manager, Quality & Risk Management to lead our efforts in delivering safe, high-quality care while mitigating risks and ensuring regulatory compliance across the organization. **Job Summary** The Manager, Quality & Risk Management oversees quality and risk programs to support patient safety, operational efficiency, and regulatory compliance. This leader directs quality improvement projects, manages risk assessment processes, and prepares the hospital for accreditation and survey readiness. **Essential Responsibilities** **Quality & Risk Oversight** + Develop, implement, and monitor quality and risk management policies and initiatives. + Analyze data to identify trends and opportunities for improvement. + Lead root cause analyses for adverse events and safety incidents, establishing preventative measures. + Oversee quality and risk assessments, audits, and required regulatory reporting. + Ensure continuous readiness for accreditation and regulatory surveys. **Education & Collaboration** + Conduct training for staff on quality, risk, and patient safety practices. + Partner with cross-functional teams to design and execute quality improvement initiatives aligned with organizational goals. + Communicate effectively with staff, leadership, and regulatory agencies to support compliance and safety culture. **Leadership & Management** + Supervise and mentor departmental staff, providing professional development and performance feedback. + Collaborate on scheduling and staffing to maximize resources. + Develop and manage departmental budgets to maintain cost-effective, high-quality service. + Evaluate and implement new technologies or processes to enhance efficiency and outcomes. **Qualifications** + Education: Bachelor's degree in Nursing, Healthcare Administration, or related field (required). + Experience: 3-5 years in healthcare quality and/or risk management; 1-2 years in a leadership role preferred. + RN background preferred **Knowledge & Skills:** + Strong understanding of healthcare regulations, accreditation standards, and quality/risk principles. + Proficiency in data analysis, reporting, and performance improvement methods. + Excellent communication, collaboration, and problem-solving skills. + Ability to lead root cause analyses and continuous improvement projects. **Certifications:** + CPHQ (Certified Professional in Healthcare Quality) preferred + CPHRM (Certified Professional in Healthcare Risk Management) preferred **What We Offer** + Competitive Pay + Comprehensive Benefits: Medical, Dental, Vision, & Life Insurance + Generous Paid Time Off (PTO) & Extended Illness Bank (EIB) + Matching 401(k) + Opportunities for Career Advancement + Recognition Programs, Discounts, & Additional Perks INDLEAD Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.