Quality Assurance Manager

COMPANY OVERVIEW:

Join our team at Liquid Life Vacation Rentals, where your skills as a Reservations Agent will help shape the perfect vacation for our guests

We are a premier vacation rental and property management company, handling over 500 properties across Orange Beach, Gulf Shores & Perdido Key areas.

Our legacy of top-tier service started in 2012, and ever since, we've been committed to giving our guests the Gulf Coast's most luxurious and premium vacation rentals. We take pride in our close-knit and friendly team, where everyone supports each other's growth and improvement. At Liquid Life, we view every property owner as a valuable partner and every guest as a new member of our growing family.

Read on to learn how you can dive into a refreshing work culture that values professional growth and a healthy work-life balance.

POSITION SUMMARY:

Join Liquid Life as a Quality Assurance Manager and help set the standard for excellence in vacation rentals.

In this role, you will be responsible for ensuring all properties in our portfolio meet our high expectations for quality, cleanliness, and guest satisfaction. You’ll lead a dedicated team to perform detailed inspections, manage daily tasks, coordinate with vendors, and oversee work orders to ensure every property is guest-ready.

Your leadership and strong attention to detail will play a key role in maintaining the overall performance and appearance of our homes. You'll work closely with multiple departments to support operational efficiency and enhance the guest experience across the board.

This is a great opportunity for someone who enjoys a dynamic work environment, takes pride in high standards, and thrives in a collaborative team culture.

RESPONSIBILITIES:

• Prioritize and assign daily tasks to team members to maximize efficiency and service quality.
• Monitor and update the status of work orders in real-time.
• Communicate with vendors to schedule services and resolve issues promptly.
• Track and report on daily key performance indicators (KPIs).
• Support and improve day-to-day operational processes to ensure smooth business operations.
• Collaborate with maintenance, housekeeping, and guest services teams to uphold property standards.

QUALIFICATIONS:

• Previous experience in property management, hospitality, or operations coordination preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with task management software (experience with Breezeway is a plus).

COMPENSATION & BENEFITS:

Hourly Rate: $20.00 - $25.00

Benefits

• Paid time off such as PTO, sick days, and vacation days
• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits or accounts

Schedule

• 5 days per week