Manager, Care Coordination
Job Description
Job Description
VIVA HEALTH, ranked one of the Best Places to Work by Modern Healthcare, is currently seeking a Manager, Care Coordinator in Auburn, AL!
The Manager, Care Coordination will supervise the day-to-day operations of a Care Coordination team, including program policies and procedures, documentation and records, and will work collaboratively with ACHN leadership to support overall quality goals. This position will work both internally and externally to ensure timely and efficient care is accessible to patients and to support delivering care providers. This position will also provide clear direction for achieving team goals and objectives. This position will travel to locations within the relevant service area through a reliable means of transportation insured in accordance with Company policy. This position will have work from home opportunities.
REQUIRED:
- BSN
- Three years of experience in care coordination or case management in a medical or behavioral health setting
- One year of experience in a supervisory or management role
- Current RN license in good standing with the appropriate State of Alabama Board
- Valid driver's license in good standing
- May require significant face-to-face member contact, with duties regularly performed away from the principal place of business
- Willing to submit to vaccine testing and screening
- Excellent interview and telephone skills, as well as the ability to deal with providers and team members in a caring and helpful (assertive and tactful) manner
- Working knowledge of health-related service delivery systems
- Excellent communication and relationship skills
- Ability to analyze varied environmental factors in relation to members’ wellbeing
- Organization and time management skills
- Ability to be flexible, adaptable and work effectively in a variety of settings
- Basic computer skills
PREFERRED:
- CCM Certification
- Ability to utilize Microsoft Word and Excel
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