Receptionist

Job Description

Job Description

Join Harmon Dennis Bradshaw, Inc., a reputable company specializing in customer service. With our commitment to excellence and dedication to providing exceptional service, we strive to make a positive impact on our clients and community. As a Receptionist, you will have the opportunity to be an integral part of our team.

In this role, you will assist our clients by providing friendly and efficient service, addressing their inquiries, and resolving any issues they may encounter. Your strong communication skills and customer-focused approach will ensure that our clients receive the highest level of satisfaction.

If you have a passion for helping others, enjoy working in a collaborative environment, and seek a fulfilling career in customer service, Harmon Dennis Bradshaw, Inc. is the perfect place for you. This is an entry level position with room for advancement.

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Hands on Training

Evenings Off

• Respond to client inquiries via phone and email in a timely and professional manner.
• Process & route mail through our paperless system to the delegated customer service rep.
• Run motor vehicle records, process driver additions & deletions
• Process vehicle changes in our agency software and transmit to the appropriate insurance carrier
• Provide back up support on Certificates of Insurance processing
• Maintain detailed and accurate records of all client interactions and transactions.
• Collaborate with team members to ensure a seamless and positive customer experience.

• Previous 2+ experience in a professional office setting providing customer service or support.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Demonstrated ability to remain calm and professional in challenging situations.
• Proficiency in learning new technology.