IT Systems Support Analyst

Job Description

Job Description

Full-time IT Systems Support Analyst at E.L. Blake Corporation in Birmingham, AL! In this role, you will play a key part in maintaining mission-critical systems that directly support operational success. You will earn between $70,000 and $95,000 annually while benefiting from a comprehensive package that includes:Comprehensive medical, dental, and vision insurance401(k) with company matchResponsible Time Off (RTO) – flexible time off policy designed to support work-life balance while meeting mission requirements40 hours of paid sick leave annuallyPaid holidaysCompany-paid basic life insuranceAccess to additional leave programs, including parental and medical leave supportProfessional development and growth opportunitiesABOUT THIS IT SYSTEMS SUPPORT ANALYST JOBYou will take responsibility for mission planning systems, ensuring that all hardware, software, and supporting equipment are reliable and fully operational. Your tasks will include troubleshooting system issues, applying updates and patches, and managing data loads in accordance with established standards. You will support mission planning efforts across training environments, exercises, and deployments while maintaining detailed documentation of system configurations and solutions. Additionally, you will provide hands-on technical assistance to operational personnel and collaborate closely with internal teams and government stakeholders to resolve issues efficiently. Your role will be crucial in ensuring system readiness and contributing to mission success by delivering consistent, high-quality technical support in a fast-paced, high-stakes environment.Would you excel in this position? Here's what you need:U.S. Citizenship (no dual citizenship)Active DoD Secret Security ClearanceCompTIA Security+ certification (required within 6 months of hire)IT-related degree OR minimum of 2 years of relevant IT experienceStrong troubleshooting skills across hardware, software, and systemsAbility to support and maintain IT systems in an operational or mission-critical environmentAbility to document technical issues and communicate effectively across technical and non-technical audiencesPreferred QualificationsExperience supporting USAF or DoD mission planning systemsFamiliarity with mission planning software, mapping tools, or geospatial dataExperience working in classified or secure environmentsMilitary or aircrew experienceABOUT US AT E.L. BLAKE CORPORATIONFor more than 12 years, E. L. Blake Inc. has provided efficient technical and business management solutions tailored to the federal and public sectors. As a certified service-disabled, veteran-owned small disadvantaged business, we prioritize integrity, flexibility, and collaborative success. Our expertise focuses on training management for overseas deployments, ensuring that mission planners and aircrew have the critical knowledge to perform effectively. When you become part of our team, you receive much more than just a job; you join a supportive community where your career is fostered, your skills are valued, and your input significantly enhances national preparedness.Your next opportunity is closer than you think. Complete our mobile-friendly application for the IT Systems Support Analyst role in just a few simple steps and get in front of our hiring team today.