Front of House Manager
Job Description
Job Description
Job duties and responsibilities
- Manage and oversee the entire restaurant operation
- Deliver superior guest services
- Ensuring guest satisfaction
- Plan and develop guest loyalty programs
- Plan new and update existing menus
- Plan and develop the overall restaurant marketing strategy
- Participate at local food events
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Hire new employees
- Training and evaluate staff performance
- Estimate consumption, forecast requirements and maintain inventory
- Manage restaurant supplies
- Control costs and minimize waste
- Nurture a positive working environment
- Monitor operations and initiate corrective actions
- Implement innovative strategies to improve productivity and sales
Job requirements and qualifications
- 3 years of experience as a Restaurant Manager or similar role
- 5 years of experience customer service management
- Extensive food and beverage knowledge
- Computer literacy
- Familiarity with restaurant management software
- Experience in event planning
- Strong leadership, motivational and people skills
- Good financial management skills
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skill
Grimaldi's Pizzeria is the pizza that made the Brooklyn Bridge famous! We specialize in premium ingredients, coal fire, and family. It is our passion for pizza that has made us a \must have\ for pizza lovers and celebrities alike, including Frank Sinatra. Join us as we bring classic New York style pizza to the Rocket City.
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