Hotel Front Desk Attendant
Job Description
Job Description
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Compensation:
$11 - $13 hourly
Responsibilities:- Provide guests with information about hotel amenities, dining, and travel directions.
- Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
- Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
- Operate hotel switchboard, take calls and provide information and transfer calls
- Handle guest check-ins, check-outs, and payment processing with accuracy.
- Strong customer service skills with a guest-focused approach.
- Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
- Availability to work flexible schedules, including weekends and holidays.
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
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