General Manager

General Manager - Milo's Hamburgers

Are you a highly skilled and motivated leader with a passion for serving others? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you as a General Manager at Milo's Hamburgers!

Milo's Hamburgers started as a humble cinder block building in North Birmingham in 1946. Since then, we have been committed to serving our customers, our community, and each other. We believe in going above and beyond to make people's lives a little bit better, and we do that by always giving a little something extra in everything we do.

Section 1: Operations

• Ensure adherence to all policies and procedures
• Manage and lead a team of 10-25 crew members
• Delegate tasks and responsibilities to the appropriate individuals
• Complete operations checklist to ensure compliance

Section 2: Administrative Skills

• Show attention to detail in all aspects of the job
• Delegate tasks and follow up on their completion
• Manage work schedules, payroll, and inventory
• Handle customer complaints and conduct employee evaluations

Section 3: Problem Solving/Decision Making Skills

• Analyze key issues and make decisive decisions

Section 4: Leadership Skills

• Focus on customer satisfaction and manage customer service policies
• Develop the skills of individuals in the team
• Lead and inspire subordinates towards task accomplishment
• Promote positive team spirit and cooperation

Section 5: Communication Skills

• Effectively communicate information in individual and group settings

Section 6: Maintain Corporate Expectations

• Ensure cost controls, store review ratings, and health ratings
• Work a 50-hour, 5-day work week (subject to change based on the needs of the business)
• Adhere to punctuality and attendance expectations

At Milo's Hamburgers, we offer a flexible schedule, paid time off, health insurance, dental insurance, vision insurance, life insurance, disability insurance, a 401(k) plan with matching, a referral program, employee discounts, and paid training. Additionally, you'll have the opportunity to learn valuable skills and be part of a team that is passionate about serving others.

Location: Inverness 1210 Inverness Corners, Hoover, AL 35242, USA

If you're ready to join our team and make a difference, apply now!

An unassuming cinder block building in North Birmingham is where it all began. Milo honed his burger craft as a mess cook in the U.S. Army and, lucky for us, continued pursuing his passion and opened Milo’s Hamburgers on April 16, 1946.
He created an environment that fostered creativity and growth, from formulating, re-formulating and re-re-formulating his special secret sauce, to expanding his locations beyond the single, cinderblock building.
Milo liked to cook, but he LOVED to serve. That commitment to service is still at the center of everything we do – serving our customers, our community and each other.
When you lift the bun off a Milo’s original burger you’ll notice something unexpected – an extra piece of meat. We call that the LSE, “the Little Something Extra”. Since 1946, that little extra piece of meat has served as a symbol for how we see the world. Beyond serving up great food, we are here to making people’s lives a little bit better. And we do that by always giving a little something extra, in all we do.
Whether it’s our community, our neighbors or each other, we are here to serve and it is our privilege to do just that.
What’s our real secret sauce? Our people. We’re the ones who are always giving a little something extra, the ones who dare to do things a little differently. And the ones always striving to be warmer and more welcoming than expected.
Why? Because to us, working at Milo’s is a lot more than just a job, it’s a chance to do something delicious.