Senior Director of Compliance

Job Description

Job Description

Headquartered in Birmingham, AL, Dash Solutions is a fast-growing payments company that provides forward-thinking organizations with everything they need to make payments and rewards more meaningful to their business and the people they pay. Led by a team of payments industry experts, Dash Solutions has a proven track record of delivering innovative payment and engagement solutions. We are committed to excellence, innovation, and delivering exceptional value in this rapidly evolving market.

At Dash, we're not just looking for employees; we're looking for team members who embody our core values and share our passion for revolutionizing the payments industry. Here's what we seek in every hire, regardless of the role:

• Cultural Fit: We thrive in a culture of respect, authenticity, and a relentless pursuit of improvement. We challenge the status quo and embrace change as an opportunity for growth.
• Mission-Focused: We're on a mission to transform the payments industry, and we expect all team members to share our commitment to this goal. We're looking for individuals who are driven by purpose and eager to make a meaningful impact.
• Industry Passion: The payments industry is dynamic and constantly evolving. We're looking for candidates who are not only passionate about this ever-changing landscape but also curious and eager to learn. We need leaders who will guide our company into a bright future, staying ahead of industry trends and driving innovation.

Position Summary

The Senior Director of Compliance provides senior-level oversight and strategic leadership across multiple compliance domains and serves as the primary point person for all compliance matters at Dash Solutions. This role works directly and in close partnership with the Chief Legal & Compliance Officer to develop and execute Dash’s enterprise compliance strategy, ensuring alignment with organizational goals, sponsor bank expectations, and applicable regulatory requirements.

This position is supported by executive leadership and cross-functional management teams, while being empowered to exercise independent judgment, make compliance decisions, and act decisively to address risk, regulatory issues, and audit findings. The Senior Director of Compliance influences enterprise-wide decision-making, drives long-term compliance strategy, and ensures Dash’s readiness for complex regulatory, sponsor bank, and audit-driven challenges.

Key Responsibilities

Enterprise Compliance Leadership

• Lead multi-disciplinary compliance functions at the enterprise level.
• Partner closely with the Chief Legal & Compliance Officer to shape compliance vision, priorities, and long-range strategy.
• Serve as a senior advisor to executive leadership on compliance matters.
• Operate with authority and autonomy to make compliance decisions and escalate risk appropriately.
• Promote and reinforce a strong ethics and compliance culture across the organization.

Customer Due Diligence & Financial Crime Compliance

• Lead the Customer Due Diligence (CDD) Team, including KYB and KYC programs.
• Ensure compliance with sponsor bank BSA/AML and OFAC statutory and regulatory requirements.
• Partner with sponsor banks, processors, and internal teams to meet or exceed compliance expectations.

Regulatory & Consumer Compliance

• Maintain expertise in Regulation E, Zero Liability, and other applicable consumer protection laws.
• Oversee implementation of regulatory requirements into policies and procedures.
• Monitor regulatory developments and assess impact to Dash’s products and risk profile.

Audit Examination & Regulatory Engagement

• Manage responses to sponsor bank audits and regulatory examinations.
• Direct high-risk or high-visibility compliance initiatives and remediation efforts.
• Serve as a primary liaison with regulators, auditors, and sponsor banks.

People Leadership & Talent Development

• Lead, coach, and develop a high-performing compliance team in conjunction with Chief Legal and Compliance Officer.
• Build future compliance leadership talent and succession planning.
• Foster collaboration across Legal, Risk, Product, and Operations teams.

Qualifications & Experience

• 10+ years of progressive compliance experience in fintech, banking, payments, or financial services.
• Strong working knowledge of BSA/AML, OFAC, Regulation E, and Zero Liability.
• Experience leading Customer Due Diligence programs.
• Proven ability to manage bank audits and regulatory examinations.
• Excellent judgment, leadership, and communication skills.