**Overview**
The **Afterhours Care Manager RN** is responsible for identifying and coordinating patient/family needs after hours (or during alternative scheduling) and for maintaining primary control and professional management of each patient assigned during working hours.
+ Managing patient needs includes performing routine visits, admissions, death visits, on-call or after hours visits, and/or any visit or duty assigned in accordance with the patient's plan of care.
+ Assumes after hours coverage for the designated teams and functions as an interdisciplinary (IDG) team member to provide care and liaise between physician, patient/family and hospice team.
+ Performs clinical administrative tasks including workflow completion and auditing, survey readiness tasks, and other duties as assigned.
**Weekday schedule: Monday 5pm - Thursday 8am**
**About You**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
**Education/Experience:**
+ Current RN licensure in the state of employment
+ Graduate of accredited nursing program
+ A minimum of one (1) year experience as an RN, either in acute care hospital, oncology, long-term care, hospice or home health.
+ In instances where state-specific requirements differ, state rules apply and supersede these requirements (see state-specific section)
**Licenses, Certifications and/or Registration:**
+ Current license to practice nursing in the state of requested employment
+ CPR Certification (in-person)
+ Current automobile insurance, valid driver's license, and daily access to a reliable, insured vehicle
**Equipment/Tools/Work-Aids:**
+ Must be able to effectively operate nursing assessment tools, computers, facsimile equipment, copier and cell phone/beeper.
+ Must have and maintain transportation to be used for work.
**Specialized Knowledge/Skills:**
+ Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
+ Expertise in general nursing practice, including ability to make complete and accurate patient assessments
+ Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight
+ Knowledge of roles of all disciplines providing hospice services, as well as familiarity with community resources
+ Ability to be manage time effectively and shift priorities with little or no notice based on patient, associate, and/or business needs
+ Strong collaboration skills including partnering with operations, business development, clinical, and other teams to improve processes and achieve quality outcomes
+ Excellent oral and written communication skills with the ability to effectively and communicate with people of all backgrounds in a professional and clear manner
+ Ability to maintain confidentiality of all associate, patient, and company information to assure patient and/or associate rights are protected
+ Technology proficiency to include mobile devices and software such as Microsoft Office suite and Electronic Medical Records systems (HomeCare HomeBase)
+ Highly accountable, demonstrates effective leadership skills to supervise, teach, evaluate, and develop associates and drive quality patient outcomes
+ Ability to provide program management and oversight, including documentation to ensure quality, compliance, and accuracy
+ Maintains high standards of integrity and business ethics
+ This is a safety-sensitive position.
**Personal Traits, Qualities and Aptitudes:**
+ Sensitivity to the impact of life and death issues faced by individuals with terminal illness; tact in dealing with these patients and their families; ability to support others at a time of crisis. Must be able to demonstrate flexibility by performing a variety of tasks, often changing from one to another of a different nature without loss of efficiency or composure. Communicate effectively with people of all socioeconomic backgrounds. Responsible functioning in the work place, maturity, cooperation, flexibility, tact in dealing with co-workers and all members of the hospice team.
**We Offer**
+ Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
+ Opportunity to participate in a Fleet Program
+ Competitive Salaries
+ Mileage Reimbursement
+ Professional growth and development opportunities
**Legalese**
+ This is a safety-sensitive position
+ Employee must meet minimum requirements to be eligible for benefits
+ Where applicable, employee must meet stage specific requirements
+ We are proud to be an EEO employer
+ We maintain a drug-free workplace
ReqID: 2025-130603
Category: Registered Nurse
Position Type: Full-Time
Company: Gentiva Hospice