Customer Account Representative

ROYAL CONSULTING INC
Madison, AL

Job Description

Job Description

Customer Account Representative

We’re hiring a detail-oriented Customer Account Representative to engage customers, open new accounts, ensure satisfaction, and support long-term retention.

Responsibilities

  • Serve as the main point of contact for new customer accounts

  • Resolve inquiries quickly and effectively

  • Maintain accurate account information and documentation

  • Provide product and service knowledge to customers

Qualifications

  • Strong organizational and problem-solving skills

  • Excellent verbal and written communication abilities

  • Ability to build trust and rapport with diverse customers

  • Prior account management or customer service experience is a plus

Perks

  • Paid training and ongoing development

  • Hourly pay with performance incentives

  • Opportunities for advancement

  • Collaborative, supportive work environment

Company Description

In the fast-paced worlds of retail and telecommunications, success depends on more than just numbers — it depends on the relationships you build along the way. That’s why we put people at the center of everything we do. Whether it’s designing customer acquisition campaigns, training sales teams, or improving market share, our approach is strategic, hands-on, and always driven by excellence.

Company Description

In the fast-paced worlds of retail and telecommunications, success depends on more than just numbers — it depends on the relationships you build along the way. That’s why we put people at the center of everything we do. Whether it’s designing customer acquisition campaigns, training sales teams, or improving market share, our approach is strategic, hands-on, and always driven by excellence.

Posted 2025-10-14

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