Bistro Attendant

Job Description

Job Description

What Makes a Bistro Attendant?

The Bistro Attendant takes orders, prepares, and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner. The Bistro Attendant will also prepare Starbucks coffee beverages, and a menu of breakfast or light evening fare – including preparation, and cooking of menu items.

A Day in the Life of a Bistro Attendant:

As a Bistro Attendant you will ensure each guest is greeted and made to feel important

As a Bistro Attendant will be knowledgeable about the menu, offering suggestions and being able to answer questions

As a Bistro Attendant will service guests’ orders as requested and as aligned with company and brand standards.

As a Bistro Attendant will maintain adequate supplies of clean dishware.

As a Bistro Attendant will carry food, dishes, trays, and/or silverware from the pantry to serving counters.

As a Bistro Attendant will collect dirty dishes and tableware and run them through the dishwasher.

As a Bistro Attendant will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.

As a Bistro Attendant will clean any spilled items, broken items, and remove trash, when necessary.

As a Bistro Attendant will mop or vacuum floors.

As a Bistro Attendant will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.

Requirements

The ability to work a flexible schedule, including shift work, weekends, and holidays

Knowledge of state and local guidelines regarding service of alcohol

Computational skills to process guest payments

Course work or certification/education in restaurant or business field are highly desired

Food safety certification and/or alcohol service training recommended

The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis

The ability to help create an energized bar atmosphere through friendly and personalized service

The ability to anticipate customer needs, and change course of action accordingly

Ideal Skills & Qualities:

The drive to approach each guest interaction with the mindset of exceeding guest expectations

Embracing the culture, and personifying it in daily interactions with guests and team members

Contributing to a fun, energized and comfortable working environment as an active member of the team

Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times

Being a motivated self-starter

Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy