Solutions Analyst

Job Description

Job Description

Company Description

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’s what drives us:

· People First – We lead with care, connection, and respect.
· Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
· Safety – Built into every move we make.
· Results – High standards. Real outcomes.
· Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role

The Business Solution Analyst at TA Services plays a key role in improving business operations by identifying technical challenges and implementing effective system-based solutions. This position works closely with various departments to design optimized processes, troubleshoot application issues, and support system enhancements. The ideal candidate will have a strong understanding of IT systems, programming concepts, and cross-functional collaboration.

Responsibilities

• Learn core systems and business unit operations to identify technical challenges and solutions
• Design, configure, and develop optimized business processes supported by technology
• Troubleshoot and resolve application and system issues
• Analyze and provide input on system enhancement requests to support decision-making
• Document business applications and assist with software lifecycle management

Work Environment

• Professional, collaborative, and technology-focused environment
• Involves cross-functional work with business units and IT teams
• May require hybrid or on-site presence depending on company policies

Education

• Bachelor’s degree in Computer Science, Information Systems, or a related field preferred

Experience

• Experience in similar business analyst or IT solution roles preferred (3-4 years ideal)
• Computer programming and systems analysis/design
• Software reference libraries, security systems, and networking
• Familiarity with multiple programming languages

Personality Traits

• Analytical and detail-oriented
• Strong communication and listening skills
• Problem-solver with a proactive mindset
• Collaborative and customer-focused
• Comfortable working across departments and managing multiple tasks

Pay/Benefits/Perks

• 85k
• Incentives tied to performance
• PTO that grows with tenure: accrue up to 5 days in the first year; 2 weeks’ vacation + 1 week PTO at your first anniversary
• Medical, Dental, Vision, Life Insurance, Disability coverage
• Additional perks: Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.