Driver Talent & Engagement Specialist

Job Description

Job Description

Driver Talent & Engagement Specialist — Build and Support Our Driver Network

Are you driven to connect people with meaningful opportunities while fostering strong, long-term relationships? Join our Birmingham, AL team as a Driver Talent & Engagement Specialist , where you’ll play a vital role in attracting, onboarding, and supporting the professional drivers who power our transportation network. This position is essential to growing our driver base, enhancing engagement, and ensuring long-term success.

• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid Time Off (PTO) and paid holidays
• Consistent Monday–Friday schedule
• Opportunities for career growth and advancement

• Design and execute strategies to attract qualified driver candidates
• Meet hiring and onboarding targets through proactive recruiting efforts
• Build strong pipelines through networking, referrals, outreach, and community involvement
• Represent opportunities at local events and recruiting initiatives

• Serve as the main point of contact throughout the hiring journey
• Lead onboarding sessions and orientation for Independent Contractors (ICs)
• Guide candidates from application through onboarding and vehicle placement
• Deliver a welcoming, professional, and seamless onboarding experience

• Build strong, lasting relationships with active drivers
• Provide ongoing support to boost satisfaction and long-term retention
• Address concerns and connect drivers with the right operational resources
• Partner with operations and leadership to strengthen engagement programs

• Maintain accurate records for recruiting, onboarding, and retention
• Track hiring activity, onboarding progress, and retention metrics
• Share regular updates and insights with leadership
• Support additional workforce and operational initiatives as needed

• Experience in recruiting, staffing, retention, customer service, sales, or a related field preferred
• Strong communication and relationship-building abilities
• Highly organized, self-motivated, and goal-oriented
• Ability to manage multiple priorities in a fast-paced environment
• Professional, dependable, and team-focused mindset
• A genuine passion for helping people succeed long-term

If you enjoy building connections, supporting workforce growth, and helping drivers thrive beyond the hiring process, we want to hear from you.

Apply today to become a Driver Talent & Engagement Specialist and help shape the future of transportation in Birmingham.