Digital Banker / Customer Service Representative
Job Description
Job Description
We are seeking a Digital Banker / Customer Service Representative to join our team! You will be responsible for helping customers by providing product information and excellent service.
Responsibilities:- Handle customer inquiries and transactions
- Provide information about our products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with customers
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
The Southern Bank Company is a growing community bank, with locations in 5 cities in North and Central Alabama. We have a service mentality and a family atmosphere, making us a great financial partner and a great place to work.
Company Description
The Southern Bank Company is a growing community bank, with locations in 5 cities in North and Central Alabama. We have a service mentality and a family atmosphere, making us a great financial partner and a great place to work.
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