Human Resources / Business Office Manager

Human Resources / Business Office Manager

Responsible for the overall leadership and daily operation of Human Resources and Business Office functions . This role ensures regulatory compliance, operational efficiency, and strong workforce support to promote high-quality patient care.

The ideal candidate is a hands-on manager with strong experience in Human Resources, compliance and payroll, who can partner closely with the CEO and leadership team.

Key Responsibilities

Human Resources Leadership

• Oversee all Human Resources operations including recruitment, onboarding, payroll, benefits, employee engagement, training, and termination processes.

• Manage salary scales, payroll authorization, salary analysis, merit increases , and timekeeping accuracy.

• Lead recruiting, interviewing, hiring, placement, orientation, and retention efforts for all staff and volunteers.

• Develop and maintain job descriptions, employment memorandums, consulting contracts , and performance evaluation tools.

• Conduct exit interviews and advise leadership on workforce trends and improvement opportunities.

• Serve as a trusted advisor to managers and administrators on employee relations and personnel matters.

Compliance & Credentialing

• Provide full oversight of facility and personnel licensing compliance , including state and federal regulations.

• Manage credentialing and re-credentialing of medical staff and licensed independent practitioners.

• Ensure compliance with EEOC, Affirmative Action, HIPAA, COBRA, and Workers’ Compensation requirements.

• Investigate and resolve employee complaints and workplace concerns as needed.

• Maintain accurate, confidential personnel and medical staff records.

Business Office & Financial Support

• Oversee daily Business Office operations , including accounts payable and receivable support.

• Submit invoices, receipts, and logs in accordance with organizational requirements.

• Assist with payroll processing by reviewing timecards and resolving discrepancies.
• Develop and maintain tracking systems for supplies and orders.

Administrative & Leadership Support

• Act as an administrative partner to the Administrator , including calendar management, meeting coordination, and document preparation.

• Prepare and distribute agendas and materials for Board of Directors / Governing Board meetings .

• Assist with reception duties and general administrative coverage as needed.

• Order office and facility supplies and manage incoming/outgoing mail.

• Maintain a professional image of the facility within the local community and state/national organizations.

• Stay current on local, state, and national healthcare trends impacting operations and compliance.

Qualifications & Experience

• Minimum 2 years of administrative experience required

• Minimum 1 year of Human Resources experience , including payroll, timekeeping, benefits, training, or employment law

• Healthcare experience preferred but not required

• High school diploma or GED required

• Bachelor’s degree in a related field or HR certification preferred

Skills & Competencies

• Strong knowledge of Human Resources and employment practices

• Working knowledge of healthcare compliance and credentialing processes

• Excellent organizational, communication, and problem-solving skills

• Ability to manage multiple priorities in a fast-paced environment

• High degree of professionalism and confidentiality

• Strong attention to detail with a proactive leadership approach

Physical Requirements

• Ability to sit for extended periods and perform computer-based work

• Occasional standing, walking, bending, lifting (25–50 lbs), and light physical activity

Benefits

• 401(k)

• Health insurance

• Dental insurance

• Vision insurance

• Paid time off

Work Location: In person
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