Dental front desk receptionist

SouthEastern Dental Alliance
Daphne, AL

We are looking for Receptionist that is energetic and neat in appearance , friendly , self motivated . As a Receptionist, you will be the first point of contact for our office . You will welcome guests and greet people who visit the office . You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Verify dental insurance
  • Confirm appointments
  • Check office emails
  • post insurance/patient payments
  • Work Insurance/patient aging
  • Schedule appointments with the dentist and hygienist
  • Ensure schedules are at or above daily goals
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

 

  • Dental insurance
  • Health insurance
  • Paid time off

 

Schedule:

 

  • 8 hour shift
Posted 2025-07-31

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