Supervisor Maintenance Engineering
Job Description
Job Description
Essential Functions:
- Provide proper orientation and continued training for each associate.
- Learn and use Company procedures for all aspects of the hiring process, to include, but not limited to, interviewing, hiring, and exit interviews.
- Provide a weekly walk-through and inspection findings list to all property entities.
- Ensure that guests can enter and exit the businesses freely and without distracting levels of trash, snow, etc. This applies to all entrances and exits including associate entrances and exits.
- Address all guest concerns in a friendly and expedient manner, where possible go beyond the guest's expectations for problem resolution; “WOW” them.
- Assist with the scheduling all work to minimize and/or prevent guest discomfort and maximize the businesses operational abilities. Provide priorities for all associates to assist in providing this high standard of service to our guests.
- Maintain a highly functional communication level with all department heads to provide for and anticipate their needs.
- Assist with the development and maintain a continuous Preventive Maintenance Program for both properties, by working with department heads to develop this program and provide follow through.
- Work with Chief and Assistant Chief Engineer and/or Company representatives, as required, to provide refurbishment and/or Capital Improvement Programs.
- Maintain all Company owned equipment in top functioning condition. Identify equipment, which may be approaching total failure or uneconomical status for replacement and notify the General Manager immediately of your findings.
- Control costs in purchasing when arranging for outside services. Provide competitive bids as required for outside work.
- Monitor all work performed by an outside service to ensure work accuracy and proper billing is made on services rendered. Have a clear understanding of all requirements agreed upon in all service contracts and/or outside service work.
- Maintain an accurate departmental inventory of supplies and equipment at all times, to prevent waste or misuse of supplies and/or equipment.
- Provide and maintain a neat and well-organized work area at all times.
- Learn all Standard Operating Procedures.
- Ensure the training of all associate's in safety and security Standards.
- Assign the highest priority in work tasks to safety and/or fire hazards.
- Ensure the proper and timely reporting of accidents within the department and/or as relates to guests.
- Attend and participate in all meetings as required by position.
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