Hotel Night Auditor
We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values. This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you! Responsibilities:
- Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
- Prepare and distribute end-of-day reports, ensuring accurate accounting records.
- Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
- Assist with reservations via phone, email, or in person, including group bookings.
- Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction.
- Strong customer service skills with a guest-focused approach.
- Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
- Hospitality experience preferred but not required—applicants at all experience levels are welcome.
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