Service Coordinator

Job Description

Job Description

Overview:
We are seeking a Service Coordinator to assist our residents with connecting to social services, educational programs, and resources to improve their quality of life. The Service Coordinator will support residents, mainly elderly or families, by helping them access essential services like healthcare, transportation, and financial aid.

Key Responsibilities:

• Resident Support: Assist residents with intake, education, and referrals to community services such as meals, transportation, home health aides, and more.

• Resource Directory: Develop and maintain a list of local service providers for residents to access.

• Education & Events: Organize educational events on health, services, and life skills to inform and empower residents.

• Community Engagement: Support the creation of resident associations to encourage social connections and activities.

• Service Monitoring: Track the effectiveness of community services and keep case management teams updated on residents' progress.

• Advocacy: Act as a liaison between residents and management or community agencies to advocate for residents' needs.

• Networking: Build relationships with local service providers and inform residents about new resources.

Requirements:

• A Bachelor’s degree in Social Work, Psychology, Counseling, or related field preferred.

• 2-3 years of experience working with elderly or family populations.

• Knowledge of local social services and resources.

• Strong communication, problem-solving, and organizational skills.

Additional Responsibilities:

• Assist residents with applying for benefits and services.

• Help resolve issues related to social security, insurance, and utility bills.

• Organize health screenings, community programs, and other activities to enhance residents' well-being.

• Provide basic case management and referrals to appropriate services.

Why Join Us?

• Make a direct impact on the lives of residents.

• Work in a collaborative, supportive environment.

• Opportunity to help shape and grow community resources.