Assistant Restaurant Manager
Job Description
Job Description
Join Ithaka Hospitality Partners on an Exciting Journey!
Are you ready to be part of something extraordinary? Ithaka Hospitality Partners is seeking passionate and talented individuals to join our dynamic team at Elevation Convening Center & Hotel -a purpose-driven, sophisticated destination offering stunning views of downtown Montgomery, AL.
We are currently hiring for a Assistant Restaurant Manager , a vital role within our leadership team. This position offers the opportunity to shape and support a world-class hospitality experience from behind the scenes, ensuring excellence in every detail.
Job Summary:
AYA Restaurant is seeking a dedicated and service-driven Assistant Restaurant Manager to support daily operations and uphold our commitment to exceptional guest experiences. As a key member of our leadership team, you will work closely with the General Manager of AYA to ensure smooth front-of-house operations, staff development, and consistent execution of AYA's hospitality standards.
The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and leads by example to inspire a high-performing team. You will assist in managing staffing, scheduling, training, and quality control, while also ensuring compliance with health, safety, and service protocols. Your ability to foster a positive work culture and deliver memorable dining experiences will directly contribute to AYA's growth and reputation.
Supervisory Responsibilities:
- Leads pre-service huddles and communicates shift details to the service team.
- Assist in recruiting, training, and disciplining FOH team members.
- Supervises set up and breakdown of the dining room.
Duties & Responsibilities:
- Assists in training team members in Food and Beverage knowledge.
- Coordinates team schedules with operating hours.
- Manages finance, accounting, and cash handling procedures.
- Provides feedback and suggestions for menu planning.
- Reviews and evaluates the work of front-of-house (FOH) team members.
- Plans and organizes private events for the AYA Private Dining Room.
- Ensures Responsible Vendor training is completed by all team members.
- Establishes and maintains effective relationships with guests.
- Instructs team on equipment use, IHP policies, and service standards.
- Maintains expert-level guest relations and handles complaints professionally.
- Monitors service to ensure it meets departmental and IHP standards.
- Performs other duties as assigned related to guest experience and business well-being.
- Maintains department records and attends to FOH employees' time and attendance.
- Administers verbal and written testing on menu items to the FOH team.
- Performs other duties as assigned.
Required Skills & Abilities:
- Strong leadership and communication skills.
- Excellent customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of food and beverage operations.
- Familiarity with health and safety regulations.
- Basic computer input skills.
- Basic Mathematical skills.
Education & Experience:
- Bachelor's degree in hospitality or related area required.
- Three or more years of experience in a restaurant or hospitality setting.
- One year of supervisory experience.
- Certification in CPR.
Physical Requirements:
- Ability to traverse all parts of the restaurant quickly.
- Must be able to bend and kneel in various occasions.
- Must be able to work standing up for up to 10 hours a day.
- Must be able to lift at least 50 pounds.
- Must be legal drinking age or older.
Ithaka Hospitality Partners was founded as a premier partner in the hospitality management industry, focused on driving loyalty and creating enhanced experiences for our guests, team members, and owners.
We are committed to long-term partnerships between all stakeholders, creating a true alliance partnership unique in our industry. Through strong, enduring relationships with our partners, streamlined operations and the highest level of engagement, we deliver strategic and tactical methods to achieve overall profitability, guest satisfaction and employee loyalty.
We believe in serving our guests, team members, investors, owners, and partners with honesty, integrity and uncompromising quality. Ithaka boasts a high level of involvement with all aspects of hospitality management, and provides a clear vision with a commitment to bringing that vision to life. Our business acumen coupled with our deep understanding of the hospitality industry at a global level sets us apart.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
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