IT Deployment Technician

About the role

We’re hiring a PC Deployment Technician to stage, image, and deploy Windows endpoints at scale. You’ll own the end‑to‑end build process—from receiving and asset tagging through imaging, QA, and handoff—while maintaining tight documentation and SLA discipline in the ticketing/asset system. This role is hands‑on, fast‑paced, and perfect for someone who enjoys repeatable workflows, quality checks, and getting devices into users’ hands smoothly.

What you’ll do

• Receive, unbox, inventory, and asset‑tag new hardware; update asset records and chain‑of‑custody in the ticketing/asset system (ServiceNow or similar)

• Image and provision Windows laptops/desktops using one or more tools: SCCM/MECM task sequences, Intune Autopilot, MDT/WDS, Clonezilla, or similar; apply drivers, BIOS/UEFI settings, and security baselines

• Configure and test standard builds: domain join/AAD enrollment, BitLocker, VPN client, Wi‑Fi profiles, printers, and core applications (Microsoft 365, collaboration tools, line‑of‑business apps)

• Perform quality assurance before release: device health checks, Windows Update/patch level, policy compliance, encryption status, and sign‑in validation with a test account

• Execute deployment logistics: schedule pickups/shipments, prep user kits (docks, monitors, peripherals), and provide clear first‑login instructions

• Support on‑site cutovers and go‑live days; provide walk‑up support and resolve basic break/fix issues to keep deployment timelines on track

• Capture and maintain gold image documentation, build guides, and “known issues”; suggest improvements to task sequences, driver packs, and post‑imaging scripts

• Process returns, swaps, and RMAs; sanitize, reimage, and redeploy devices per policy

• Assist with on/offboarding device workflows and quarterly/annual asset reconciliations

What you bring (must‑have)

• 2+ years of hands‑on Windows endpoint deployment experience with required imaging proficiency (SCCM/MECM task sequences, Intune Autopilot, or MDT/WDS)

• Strong understanding of Windows 10/11, drivers/firmware, BIOS/UEFI, and post‑image configuration (domain join/AAD, BitLocker, VPN, printers)

• Active Directory/Entra ID basics: computer objects, user group membership, password resets, and policy awareness

• Ticketing and asset tools experience (ServiceNow, Jira, or similar) with accurate documentation and SLA‑minded updates

• Basic networking knowledge (TCP/IP, DNS, DHCP, VPN, Wi‑Fi) to validate connectivity during builds and at handoff

• Clear, patient communication and customer service skills; comfortable supporting users during pickup/cutover

Nice to have

• PowerShell basics to automate post‑imaging steps (app installs, device renames, local policy tweaks)

• Experience with driver management, BIOS configuration utilities (Dell/HP/Lenovo), and vendor imaging best practices

• Exposure to application packaging and software distribution (SCCM/MECM, Intune Win32 apps)

• Familiarity with encryption/key recovery, certificate deployment, and conditional access concepts

• macOS or Jamf exposure for mixed environments

Key success metrics

• First‑time‑right build rate and reduced post‑deployment rework

• On‑time device deliveries versus deployment schedule

• SLA attainment for ticket updates and asset accuracy

• User satisfaction (CSAT) during pickup/cutover windows

Work environment and logistics

• Onsite/hybrid as required for staging and handoffs

• Ability to lift/move 25–40 lbs and stand for periods during staging/deployments

• Occasional after‑hours or weekend cutovers during large waves

This is a Contract position based out of Birmingham, AL.

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Birmingham,AL.

This position is anticipated to close on Feb 7, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.