Front Desk Specialist
Job Description
Job Description
Benefits:
- Bonus based on performance
- Paid time off
- Training & development
Do you have a gift for meeting new people and getting them to like you ? Do people look to you first for help because they know it will get done ? Are you quick to smile and have contagious enthusiasm? Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
Do you have a conscientiousness for doing things right and following tasks through to completion? What you will do:
- Insurance verifications
- Create financial worksheets
- Deliver financial reviews with patients
- Make product and supplement recommendations based on the doctors treatment plan
- Scan incoming insurance EOBs
- Assist with marketing campaigns, creative content, community outreach
- Weekly patient reporting
- Maintain confidentiality as it pertains to HIPAA guidelines
- Work with the rest of the team to keep the clinic clean and clutter-free
- Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
- Maintain business office inventory
- Other Administrative tasks
- Two-year degree or more is preferred but not required
- Previous experience in customer service must be demonstrated
- Proficiency in Microsoft Office and Windows is required
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