Warranty Clerk

Job Description

Job Description

Company Overview:

Founded in 1984 in Hammond, Louisiana, Great American RV SuperStores has grown into an industry leader in RV sales and service. The dealership has been recognized with the RV Business Top 50 Dealers award seven times, making it the dealership of choice in every community it operates in.

Great American RV is Continuing to Grow!

Interested in being a part of the growth? Read below and Apply Today!

Come be a part of our success! Join our Dynamic Team!

So, who’s right for the job?

Are you passionate about logistics and customer service? This role is essential for fostering positive customer relations and ensuring the timely resolution of warranty issues. A successful Warranty Clerk will be detail-oriented, service-minded, and proactive in their approach to problem-solving. This position involves collaborating with our skilled technicians and service writers to ensure accurate information is submitted to manufacturers. We are seeking a candidate with prior warranty experience in a dealership or medical billing expertise, coupled with strong computer proficiency and exceptional organizational skills.

Qualifications:

• High school diploma or equivalent; additional training or certification in warranty administration or customer service is a plus.
• Strong organizational and multitasking skills.
• Excellent communication skills, both verbal and written.
• Proficient in computer applications, especially Microsoft Office Suite and warranty management software.
• Previous experience in a warranty or customer service role is preferred.
• Must be able to sit for long periods.

What’s in it for you?

• $15-$17 per hour (depending on experience).
• Employee referral program.
• Comprehensive benefits package (Medical, Dental, Vision, 401k w/ match).
• Career growth opportunities.
• Ability to work flexible hours to accommodate our customers’ needs (off every Sunday).

According to our employees, the word commitment best describes what it's like to work here. Our team members believe in the Great American RV 10 Commitments: Doing the right thing, caring, achieving, not failing, using best judgment, being a gracious host, inspiring, demanding excellence, being accountable for actions, and challenging the system. These commitments ensure continuous improvement, not just for our customers, but for our team members as well.