Inside Sales-Customer Representative

Job Description

Job Description

Snelling is seeking an Inside Sales-Customer Representative to join a team in the Birmingham area! With this role you will be assist customers with quotes & orders of assembly tools, hydraulic products, lifts, and engineered solutions!

Starting Pay for Inside Sales - Customer Rep: $17.00-18.00/hr to start, depending on experience

Responsibilities for Inside Sales Representative:

• Communicates with customers by email, phone, fax or in person. Receives requests for quotes and orders.
• Research products and services requested, including specification of product, sourcing vendor and availability of product.
• Resolves complaints concerning billing, services and product rendered; referring complaints requiring others assistance to designated departments for investigation.
• Makes outbound lead follow up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services.
• Handles inbound sales lead calls to convert calls into sales.
• Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
• Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
• Builds and maintains customers relationships. Investigates and resolves customer problems, such as deliveries.
• Works with outside sales representatives to fulfill customer requests in a timely manner. Pass information between outside sales representatives, customers, and vendors timely and accurately.

Qualifications needed for Inside Sales Representative

• Associate degree (A. A.) preferred
• 2+ year related experience and/or training preferred
• Experience selling into the target markets would be a plus
• Ability to read and interpret documents such as requests for quotes, purchase orders, technical drawings, safety rules, operating and maintenance instructions, and procedure manuals.
• Knowledge of Word Processing software, Microsoft office, Outlook and Enterprise Resource software

All qualified and interested Inside Sales Representative candidates please submit resumes for immediate review. Please call 205.879.9950 for more information. You can also email your resume to [email protected]

Snelling Staffing Services, with over 75 years of staffing expertise, specializes in clerical, administrative, professional, and industrial positions, permanent and temporary. There is never a fee or contract to our candidates! Snelling Staffing Services is an Equal Opportunity Employer. Snelling Staffing Services is a drug free work place.