Customer Service Rep.

Customer Service Rep.

We are seeking a detail-oriented, customer-focused Customer Service Representative . The CSR will serve as the primary point of contact for customers, distributors, and service partners, handling inquiries related to products, orders, technical support, and company policies. The ideal candidate has strong communication skills, a passion for problem-solving, and the ability to thrive in a fast-paced, technology-driven environment.

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Customer Service Rep. Details:

• Temp-to-Hire position
• $14.00 / hour
• Full Time work available
• Weekend work required
• First Shift ( Monday through Friday from 08:00am to 05:00pm )

• Provide prompt, professional support via phone, email, chat, or ticketing systems.

• Document customer interactions and update CRM systems accurately.

• Collaborate with technical support, engineering, sales, and logistics teams to resolve customer issues.

• Maintain up-to-date knowledge of product lines, new releases, and industry trends.

Customer Service Rep. Qualifications:

• High school diploma required; associate or bachelor’s degree preferred

• 1–3 years of customer service experience (automotive or electronics industry a plus)

• Strong verbal and written communication skills.

• Basic understanding of automotive systems or electronics (or willingness to learn).

• Proficiency with CRM software, ticketing systems, and Microsoft Office/Google Workspace.

• Ability to handle multiple tasks, stay organized, and work in a team-oriented environment.

• Applicant may be subject to a background check
• Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

How to Apply:

Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at !

Montgomery, AL

111 Market Place

Montgomery, AL 36117

(334) 271-0430

[email protected]