Mortgage Quality/Process Improvement Analyst

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description

At Regions, the Quality/Process Improvement Analyst develops and implements programs to establish and maintain quality standards of existing products and services, as well as developing programs that focus on quality improvement. This position solves moderately complex problems, works with limited supervision, and should be becoming a subject matter expert at this level.

Primary Responsibilities

• Conducts pre- and post- performance analysis that ultimately enhance and improve risk mitigation processes
• Measures and compares current processes with identified procedures and policies, monitors processes, and provides management summaries with recommendations for error prevention
• Promotes best practices and implements solutions
• Leads medium-to-large scale projects and initiatives that may have many internal and external dependencies and higher levels of risk
• Assures ongoing compliance with quality and industry regulatory requirements
• May create project plans, timelines, critical paths, and milestones

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• High School Diploma or GED with nine (9) years of quality assurance, audit and/or operational business unit experience
• Or Bachelor’s degree in a related field with five (5) years of quality assurance, audit and/or operational business unit experience

Preferences

• Experience with project management software (ex: Microsoft Project)

Skills And Competencies

• Ability to create highly collaborative and credible relations within all levels of the Bank
• Ability to interpret business needs and translate them into application/operational recommendation(s)
• Advanced critical thinking skills with ability to evaluate alternatives and present solutions
• Advanced proficiency with Microsoft Office, especially Excel and PowerPoint
• Excellent verbal and written communication skills
• Experience with project management methodologies
• Skilled in managing multiple tasks and projects
• Strong analytical and critical thinking skills

Addional Job Experience Preferences

• Extensive experience with mortgage origination and fulfillment
• Extensive experience maintaining compliance with mortgage regulations
• Extensive experience with data analytics and data visualization
• Extensive experience developing and implementing custom solutions to solve business challenges

Software Specific Skills

• Empower
• Microsoft SharePoint
• Microsoft Power Platform

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Minimum

Job Range Target:

$65,552.85 USD

Median

$92,190.00 USD

Incentive Pay Plans

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

Location Details

Regions Center

Location:

Birmingham, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.