MedSpa Clinic & Sales Manager
Princeton MedSpa Partners
Huntsville, AL
About Us: At Advanced Life Clinic , we believe true beauty begins with how you feel—inside and out. Established in 2004 by Dr. Hayley DeGraaff, our practice has become a trusted leader in integrative, non-surgical aesthetic medicine. We specialize in evidence-based treatments that support whole-body wellness, including anti-aging therapies, hormone optimization, and medical weight loss. Our mission is to help you feel confident, energized, and radiant—at every stage of life. Job Overview: We’re seeking a highly organized and sales-savvy Practice Manager to both ensure exceptional operational standards and drive revenue growth through proactive sales strategies. The Aesthetic Practice Manager will work collaboratively with the Regional Managers to achieve practice goals. This position has a very high level of authority to make independent decisions over all assigned functions, duties, and responsibilities. Key Responsibilities : Supervisory Duties and Responsibilities:
Human Resource Management Duties and Responsibilities:
Business Operations Duties and Responsibilities:
Accounting and Finance Duties and Responsibilities:
If you're passionate about delivering exceptional service and enjoy working in a vibrant, client-focused environment, we want to hear from you! Princeton MedSpa Partners is an Equal Opportunity Employer. We are committed to creating an inclusive environment that respects and values diversity. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
- Manages and supervises the work unit in keeping with applicable laws and regulations and with Princeton MedSpa Partners (PMP) policies, guidelines, work rules, and procedures.
- Upholds and enforces all company policies to ensure compliance with applicable laws, regulations, and standards.
- Leads, directs, and supervises personnel including work procedures, workloads, work schedules, and time off requests by directing the workflow in such a manner as to promote productive efficiency of all employees.
- Monitors all employee time clocks for appropriateness and attendance.
- Identifies the developmental needs of employees in each department and coaches, mentors, trains, or otherwise helps others to improve their knowledge or skills.
- Encourages employee motivation, professional development, and job satisfaction.
- Manages performance and conduct of all employees; conducts employee performance reviews; properly documents corrective actions, performance improvement plans, disciplinary actions, and salary adjustments.
- Establish an effective flow of communication and information to ensure that problems can be responsibly solved, and that support is provided to the staff as needed.
- Observes, receives, and otherwise obtains information from all relevant sources as well as handling complaints, settling disputes, and resolving conflicts or otherwise negotiating with others, and prepares reports of the findings in accordance with PMP policies and procedures.
- Organizes and directs staff meetings; properly documents meeting agendas and minutes of the meetings.
Human Resource Management Duties and Responsibilities:
- Responsible for labor costs and recommended hiring needs for the clinic.
- Assists the recruiting department with defining roles, responsibilities and who is involved in hiring decision.
- Maintains and secures personnel files for each employee.
- Responsible for documenting and coaching for each employee.
- Responsible for employee retention which includes coming up with suggestions for higher employee engagement that will lead to continued employee retention.
- Responsible for annual performance reviews including merit raises and promotions.
- Monitors required and requested employee continuing education.
- Contributes to the development of a culture consistent with the core values of the practice.
Business Operations Duties and Responsibilities:
- Oversees the day-to-day practice operations.
- Optimizes the efficiency and effectiveness of operations for sustainable profitability without diminishing overall customer service or staff satisfaction.
- Maintains patient and practice confidentiality at all times.
- Monitors, updates, and enforces all practice policies and procedures.
- Maintains regular, dependable attendance and punctuality; interacts directly with patients, staff, reps, and vendors on a regular basis.
- Works collaboratively and in coordination with fellow team members, treats them with respect, courtesy, and consideration, and shows understanding while giving the appropriate support to other team members to help get the job done.
- Takes initiative to influence events, generates ideas for improvement opportunities, and does not wait to be told what to do next.
- Ensures the practice building and workspaces are conducive to a safe and practical work environment; observes that the practice and patient rooms remain clean, tidy, and accessible.
- Reviews run rates and approves purchases for all office, retail, and consumable expenditures.
- Reconciles retail product inventory of physical counts vs sales.
- Reconciles service consumable inventory of physical counts vs sales.
- In charge of inventory management and ordering including, injectables, retail, office supplies etc.
- Ensures compliance and proper documentation for medical supervision, infection control, HIPAA, OSHA, Oeca compliance, insurance, and business licensure.
- Uses sound judgement to make good decisions based on the information gathered and considers all pertinent facts and alternatives before deciding. Commits to decisions.
- Handles escalated patient complaints and approves patient refunds.
- Oversees marketing optimization by 3 rd party marketing vendors and in-office marketing efforts including planning, implementation, delivery, and analysis of marketing efforts with support of PMP Corporate Marketing department.
Accounting and Finance Duties and Responsibilities:
- Responsible for Labor costs as % of revenue
- Responsible for SGA as % of revenue.
- Communicating monthly goals to team members.
- Checks all cash and credit card accounts daily to verify that there is no fraud.
- Monitoring the accuracy and appropriateness of all daily tickets.
- Verifying the accuracy and appropriateness of all orders, deliveries, invoices, and payments to vendors.
- Monitors daily cash counts and prepares bank deposits.
- Maintains and secures all of accounting and payroll records.
- Assists in processing biweekly payroll.
- Develop and execute strategies to increase sales of treatments and retail products.
- Monitor key performance indicators (KPIs): conversion rates, revenue per visit, retail product sales, client retention.
- Supervise outbound employee calls to follow up on leads, re-engage past clients, and inform clients of upcoming promotions, events, or appointment openings
- Lead regular sales coaching sessions with staff (front desk, clinicians) focused on upselling, cross-selling, and closing treatment packages.
- Partner with marketing to coordinate promotions and monitor their ROI.
- Conduct inventory audits, set optimal stock levels, and manage product ordering based on both supply needs and sales trends.
- Generate weekly/monthly sales reports and provide actionable insights to leadership.
- Minimum 3+ years of experience in management or supervisory role within a medical aesthetics, dermatology, or plastic surgery practice is required.
- Proven track record of meeting or exceeding sales goals in a customer-centric or medical/aesthetic environment.
- Strong understanding of sales funnels, client conversion, and retail management.
- Exceptional coaching skills with the ability to motivate staff around sales performance.
- Experience analyzing business metrics and issuing data-driven recommendations.
- Knowledge of EMR systems and medical billing processes is required.
- Strong organizational and multitasking abilities.
- Excellent leadership and problem-solving skills.
- Ability to work in a fast-paced, high-end environment while maintaining attention to detail.
- Strong communication & interpersonal skills to manage staff and patient relations both written and verbal.
- Knowledge of beauty or wellness services is a plus.
- Salary plus opportunity for monthly bonus
- Employee discounts on services and products
- Company Health and Retirement Benefits + Holiday Pay
- Opportunity to grow in a thriving med spa environment
- Friendly and supportive team atmosphere
If you're passionate about delivering exceptional service and enjoy working in a vibrant, client-focused environment, we want to hear from you! Princeton MedSpa Partners is an Equal Opportunity Employer. We are committed to creating an inclusive environment that respects and values diversity. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Posted 2025-09-16
Recommended Jobs
Electrician Helper
R&D Maintenance Services, Inc
Tuscaloosa, AL
R&D Maintenance Services, Inc. – Black Warrior Tombigbee Waterway R&D Maintenance Services, Inc. provides operations and maintenance services on U.S Army Corps of Engineers (USACE) projects throu…
View Details
Posted 2025-09-20
Account Representative - State Farm Agent Team Member
Ryan Goolsby - State Farm Agent
Birmingham, AL
Job Description Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm A…
View Details
Posted 2025-09-01
Technician - Maintenance
Gelpac
Mobile, AL
Description The Maintenance Department facilitates uninterrupted production at Rate of high-quality bags through timely preventive and reactive plant-wide maintenance of equipment and infrastructu…
View Details
Posted 2025-09-22
Project Manager
Fire Safety and Protection
Birmingham, AL
Join Our Team at Fire Safety and Protection (FSP) At FSP, our mission is to protect communities by installing, inspecting, and repairing fire alarm, sprinkler, and safety systems. Our employees…
View Details
Posted 2025-09-01
ADC Attendant
ALABAMA GOODWILL INDUSTRIES INC
Birmingham, AL
Job Description Job Description Are you searching for a rewarding career with a non-profit organization with a mission? Look no further! We are currently seeking a Donation Center Attendant who…
View Details
Posted 2025-09-18
Direct Support Professional
Wise Staffing Group
Decatur, AL
Job Description Job Description Immediate hire! Direct Support Professionals / Caregivers to help support and care for individuals with special needs in group homes in the Decatur and Athens area…
View Details
Posted 2025-07-19
In-Plant Technician
Dynamics ATS
Excel, AL
In-Plant Technician JOB-10045051 Anticipated Start Date September 29 , 2025 Location Granite City, IL Type of Employment Contract Hire Employer Info Founded in…
View Details
Posted 2025-09-19
Driver with Hazmat
ASAP Trucking LLC
Oxford, AL
Job Description Job Description We are seeking a Driver With Hazmat to join our team! You will be responsible for safely operating a truck to deliver fuel and lubricants in a timely manner. Re…
View Details
Posted 2025-09-09
Senior Mechanical Facilities Engineer - Huntsville
Blueprint Staffing
Huntsville, AL
Job Description Job Description Job Title: Mechanical Facilities Engineer Some of the benefits include: Consistently voted a top workplace by their employees Multiple medical & dental…
View Details
Posted 2025-07-22
Dental Assistant
Dental Associates of Northern Alabama
Owens Cross Roads, AL
Job Description Job Description Dental Associates of Hampton Cove | Dental Assistant | Full Time Our team is growing, and we are looking to add a full-time Dental Assistant. Dr. Green has b…
View Details
Posted 2025-08-19