AT&T Customer Sales Associate

Job Description

Job Description

Company Description

All your information will be kept confidential according to EEO guidelines.

Position Details : On-Site

Position Location : Birmingham, Al

Compensation : $65,000.00 - $80,000.00 annual

Position Type : Full Time

Are you searching for a career where your communication skills and drive for results are truly valued? We’re hiring motivated individuals to join our AT&T Customer Sales Team in Birmingham, AL for an exciting on-site, office-based sales role.

As a AT&T Customer Sales Associate, you'll play a vital role in helping customers and local businesses find the best solutions in wireless, streaming, and home services. This is not a retail floor position—it’s a professional office environment where you'll handle customer consultations, product education, and sales strategy as a key player in our team.

Whether you're helping a small business improve their connectivity or guiding a family toward the right wireless plan, your focus will be on creating value and building lasting relationships. We offer thorough training, consistent pay, and real opportunities for career advancement.

Key Responsibilities

• Engage directly with individuals and businesses to understand their needs and recommend AT&T solutions
• Conduct tailored consultations on wireless, entertainment, and smart home services
• Manage client relationships through inbound/outbound communication from our Houston office
• Provide accurate, helpful product and service information to support customer decision-making
• Process new service requests and updates in a timely, efficient manner
• Log client interactions, feedback, and daily progress in internal tracking systems
• Stay current with AT&T offerings, product features, and service plans
• Collaborate with team members to achieve individual and group sales goals
• Contribute to outreach and marketing efforts within the local community
• Maintain a professional and solutions-focused presence during every customer interaction

Required Qualifications

• Must be 18 years of age or older
• Reliable transportation to our Birmingham, AL office
• Clear and professional verbal communication skills
• Positive, coachable, and proactive mindset
• Ability to multitask and stay organized in a fast-paced setting
• High energy with a goal-oriented personality
• Prior experience in customer service, inside sales, or account management is a plus
• Willingness to learn about wireless, digital, and home service technologies

What We Offer

• Comprehensive Training & Development: Gain industry knowledge through hands-on coaching, in-depth product training, and real-world marketing and sales experience.
• Career Growth Opportunities: We prioritize internal promotions, offering clear advancement paths into leadership and management roles.
• Competitive Compensation: Receive weekly pay with additional performance-based incentives.
• Bonuses & Rewards: Earn financial bonuses based on individual and team performance.
• Flexible Scheduling: Enjoy a work schedule that accommodates your lifestyle.
• Supportive & Engaging Team Environment: Participate in company-sponsored social events, networking opportunities, and optional travel experiences.

How to Apply

If you're enthusiastic about building customer relationships and driving results, we encourage you to apply today. Please submit your resume and a short introduction outlining your interest in the role.

Candidates selected for consideration will be contacted within 1–3 business days to schedule a virtual interview with our hiring management team.