Surgical Coordinator
Supervisory Responsibilities: None
Major Responsibilities/Tasks:
- Coordinate and schedule surgeries and procedures and follow-up appointments as designated by physicians according to established policies and procedures.
- Interact with patients, physicians and other staff within the clinic and at outside facilities providing accurate, timely and responsive information.
- Coordinate processes and timing as required to meet physician and facility requirements.
- Coordinate arrangements for surgical assistants, special equipment, and surgical materials.
- Schedule diagnostic therapy and other treatments as requested.
- Obtain authorization for surgery or procedure from patient’s insurance company.
- Provide patient with generic preoperative information sheets and advise patients of preoperative surgical and financial requirements.
- Submit patient clinical and financial information to facility assuring appropriate medical records release, if needed.
- Answer and screen telephone calls in a courteous manner, and record messages for physician and other personnel.
- Obtain accurate information from patients and ensure all registration forms are complete.
- Collect patient pre-payments as directed daily.
- Provide information to patients regarding unpaid balances prior to procedure or surgery.
- File records in appropriate sections of patient electronic charts and keep patient charts in proper order.
- Review financial and clinical paperwork to assure completion before the scheduled procedure or surgery date.
- Maintain files and patient records in a confidential manner.
- Perform other related duties as directed or assigned.
- Arrive on time. Punctuality is essential for maintaining productivity and ensuring effective teamwork.
EXPERIENCE: Minimum of two years of administrative assistant experience in a medical office, including experience with insurance preauthorization and patient collections.
Performance Requirements:
Knowledge:
- Knowledge of clinic policies and procedures.
- Knowledge of medical terminology and insurance practices.
- Knowledge of computer programs and applications.
- Knowledge of grammar, spelling, and punctuation to type, review and edit reports, documentation and correspondence.
- Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
- Knowledge of CPT and ICD-10 coding.
- Skill in operating office equipment
- Skill in handling paperwork/filing adequately.
- Skill in handling incoming phone calls and triaging appropriately.
- Skill in written and verbal communication.
- Skill in gathering, interpreting, and reporting insurance information.
- Skill in trouble-shooting insurance issues and resolving appropriately.
- Ability to work effectively as a team member with physicians and other staff.
- Ability to sort and file materials correctly by alphabetic or numeric systems.
- Ability to interpret and understand insurance benefits and reimbursement.
- Ability to flexibly respond to changing demands.
- Ability to organize and prioritize tasks effectively.
- Ability to communicate clearly.
- Ability to work with little supervision.
- Ability to establish and maintain effective working relationships with patients, employees, and the public.
Work Environment: Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
Mental/Physical Requirements: Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines.
Recommended Jobs
Fire Protection Engineer
Job Description Job Description Fire Protection Engineer, PE Duties/Responsibilities: Provides professional fire protection engineering during design and in support of Construction Phase Se…
Delivery Driver
Sign on Bonus ~ Now offering a $1000 new hire sign-on bonus! What Pharmacy Services & Delivery contributes to Cardinal Health Responsible for the prompt and accurate delivery and distribut…
219020 - Electrical Electronic Assembly Specialist
Job Description Job Description BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE): Must be able to work any shift 5-7 Years Experience doing rework operations with standard tools using Hand…
Production Leads
Description Position at Pilgrim's Production Leads 1st and 3rd Shifts Pay ranges from $19.80 - $20.60 (depending on the department) Plus, $2.00 for the night shift differential. #Must h…
Senior Civil Engineer
Job Description Job Description Thompson Engineering is seeking a highly skilled and motivated Senior Civil Engineer to join our growing team. This leadership role is ideal for an experienced p…
E01-L03 Information Technology Manager V
Job Description Job Description Start Date: Immediate JHNA, CTSi, and EXPANSIA have come together to form a Defense Technology platform named Aether Aerospace focused on delivering high-impact…
Catering Sales Manager
Job Description Job Description Catering Sales Manager Renaissance Montgomery Hotel & Spa at the Convention Center - Montgomery, AL We are seeking a Catering Sales Manager with a strong sales…
Field Service Engineer
Job Description Job Description NORTH AMERICAN CONSTRUCTION SERVICES, LTD. North American Construction Services, Ltd. is hiring a permanent Field Service Engineer to join our team in Pinson…
Janitor
Job Description Job Description Janitorial Service includes but not limited to: Clean, Sanitize, Refill Dispensers, sweep/vacuum and mop, remove grease from walls, and doors, empty trash cans. …
Nurse Practitioner
Job Description Job Description Overview Our Hospice Nurse Practitioners are the heart of our organization who support patients by providing hospice care through evaluation, assessment, diagno…