Parts Advisor
Parts Advisor
Ward Trucks of Mobile is hiring a Parts Advisor.
Summary
Parts Counter Representatives are responsible for selling parts over-the-counters, over-the-phone, and occasionally, on-line, to our customers while promoting and maintaining a positive, team oriented, and customer focused attitude within the parts department.
Duties and Responsibilities
1. Assisting customers in selecting and purchasing the correct parts.
2. Providing pricing and product information to customers.
3. Answering telephones promptly.
4. Maintaining customer satisfaction at or above company standards.
5. Assisting with inventory validation.
6. Contributing to departmental production and profitability goals.
7. Ability to apply common sense when needed, while staying within company guidelines.
Minimum Job Requirements
Heavy Duty Parts Counter experience preferred.
High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
Knowledge, Skills and Abilities Required
Excellent communication skills.
Customer service skills.
Reasoning ability.
Technical skills.
Problem Solving.
Computer skills.
Working Conditions and Physical Effort
Moderate physical activity. Requires handling of average-weight objects up to 50 pounds or standing and/or walking for more than four (4) hours per day.
Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.
Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
Compensation/Work Schedule
Hourly Wage Plus Commission
M F 8 hour shift + Rotating Saturdays 7:00am to 12:00pm
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule
8 hour shift
Rotating weekends
Work Location
In person
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