Course Scheduling Specialist II
- Bachelor's degree, OR a minimum of three years of work experience at an institute of Higher Education
- Work experience in providing technical assistance to others, and communicating technical/complex information both verbally and in writing
- Ability to learn the necessary software required by the Course Scheduling Department in order to maintain appropriate systems and troubleshoot issues
- Proficient skill in Excel and database management
- Experience with Microsoft software, including ACCESS
- Knowledge of TROY's Online Intent to Graduate Form/Process
- General Knowledge of TROY Catalogs
- Knowledge of and ability to remain in compliance with all TROY policies and procedures related to student academic records and FERPA laws
- Knowledge in the use of Datatel for the purpose of maintaining academic student records
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