Front Desk/Housekeeping

SURGE Staffing
Muscle Shoals, AL

Job Details:

  • First shift, Monday - Friday
  • 7:00 am - 3:00 pm & 3:00 pm - 11:00 pm
  • Weekly competitive pay
  • Quick cash with direct deposit
  • Unlimited $400 referral bonuses
  • Employee incentives and benefits
  • Employee of the Month programs
  • Work with a great company!

Responsibilities:

  • Politely greet arriving and departing guests
  • Provide outstanding customer service and answer questions
  • Check guests in and out through a computer program
  • Review amenities, rates, and other relevant information with guests
  • Provide directions to rooms and other amenities
  • Listen to feedback and resolve issues
  • Calculate the total for stay and services used
  • Accept payment from guests
  • Answer phone calls and emails
  • Manage online and phone reservations and cancellations
  • Maintain a clean and organized service desk
  • Order office supplies and equipment if needed
  • Receive and hold mail or packages for guests
  • Maintain a stocked snack area if needed

Position Requirements:

  • Customer service experience is a huge plus
  • Excellent communication and problem-solving skills
  • Willingness to learn
  • Some computer knowledge is preferred
  • Great attendance and punctuality

Surge hires for a variety of top jobs in the area. We specialize in staffing for administrative, call centers, hospitality, logistics, manufacturing, automotive, and technology roles! Call your local branch today and we would be happy to discuss all options with you.

We look forward to partnering with you on your job search!

Why Surge?

-Unlimited $400 referral bonuses

-Great Weekly Pay

-Health/Dental/Vision

-Holiday Pay

-Incentive Programs

-Flexible Hours

-Free Skills Training

Opportunities:

  • Seasonal
  • Part-time
  • Full-time
  • Direct hire
  • Flexible
  • Surge is an equal-opportunity employer and is committed to a diverse workplace. All employment decisions are made on the basis of qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. IND2
Posted 2025-09-19

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