Team Member: Service Champion
- Extend a friendly greeting to every customer.
- Accurately take and repeat orders.
- Handle customer payment with care and integrity
- Count correct change or process a credit card accurately
- Meet speed targets for drive-thru service.
- Triple-check every order for accuracy.
- Be an expert on the menu and answer customer inquiries.
- Clean restrooms and dining rooms regularly.
- Clean and stock the drink and condiment stations.
- Check the parking lot for trash and ensure it is clean.
- Excellent communication and interpersonal skills.
- Ability to provide a friendly and welcoming atmosphere for customers.
- Ability to accurately take and repeat orders.
- Ability to work in a fast-paced environment.
- Strong organizational skills to ensure cleanliness and order accuracy.
- Familiarity with the menu to assist customers with inquiries.
- Understanding of basic cleaning and maintenance practices.
- Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.
- Move throughout the restaurant for extended periods (up to 10-12 hours per day).
- Move 50 lbs. for distances of up to 10 feet.
- Balance and move up to 25 lbs. for distances of up to 50 feet.
- Understand and respond to team members' and guests' requests in a loud environment.
- Stand, walk, sit, use hands and fingers to handle or feel objects, tools, or controls.
- Reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl.
- Talk or hear; taste or smell.
- Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
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