IT Support Specialist
Job Description
Job Description
Davis Vines is seeking an IT Specialist for our headquarters in Fort Payne, AL
Position Summary:
The IT Specialist will be responsible for daily IT consultation, installation, configuration, and support of operating systems, network configuration, and installation of network hardware and cabling.
Responsibilities will include:
- Provide Help Desk support using remote access tools
- Install and support IP cameras
- Support VOIP phone system over a JIVE PBX system
- Supporting the Installation and deployment of computer hardware and related equipment
- Install & wire-manage network cables
- Interact daily with users in a professional manner
Qualifications:
- Ability to multi-task
- Windows/MAC Operating System experience
- Active Directory
- Network experience
- MS Office 365 experience
- Customer Service oriented
- Ability to travel to various sites during the workday (5% - 10%)
- Ability to communicate technical information coherently, both verbally and in writing
Physical Demands:
- Sitting in a normal seated position for extended periods of time
- Reaching by extending hand(s) and arms(s) in any direction
- Finger dexterity is required to manipulate objects with fingers rather than with hand(s) or arms(s), for example, using a keyboard
- Ability to see within normal parameters
- Ability to hear within a normal range
- Ability to move about
- Ability to use a ladder
- Ability to lift up to 50 pounds
Job Type: Full-time
Education:
- Associates degree in a related field, or 2 years relevant work experience
Experience:
- IT support: 1 year (Preferred)
- Windows/MAC Operating System: 1 year (Preferred)
- MS Office 365: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
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