Store Director

Job Description

Job Description

Store Director

Location: Tuscaloosa, AL
Target Base Salary: $70,000–$75,000

Position Overview

Our client is seeking a Store Director to lead all aspects of store operations, drive sales performance, deliver an exceptional customer experience, and develop a high-performing team. This individual will be responsible for setting the standard for operational excellence, cultivating a customer-first culture, and ensuring the store consistently exceeds performance expectations while representing the brand with professionalism and authenticity.

Key Responsibilities

Sales & Business Performance

• Drive overall store performance by achieving sales goals and key performance metrics.
• Analyze business trends and implement strategies to increase revenue, conversion, and customer retention.
• Monitor daily, weekly, and monthly performance, identifying opportunities for continued growth.
• Partner with leadership to execute business initiatives and support long-term store success.

Team Leadership & Development

• Recruit, train, coach, and develop a high-performing retail team.
• Foster a culture of accountability, collaboration, and exceptional customer service.
• Provide ongoing performance feedback, coaching, and development opportunities.
• Build a strong leadership bench and succession pipeline within the store.

Customer Experience & Brand Execution

• Deliver an elevated, customer-focused shopping experience.
• Ensure excellence in visual merchandising, store presentation, and brand standards.
• Serve as a brand ambassador within the local community and cultivate meaningful customer relationships.
• Create an engaging in-store environment that reflects the company's values and culture.

Operations & Inventory Management

• Oversee all aspects of daily store operations, including scheduling, payroll, and expense management.
• Partner with merchandising and planning teams to maintain appropriate inventory levels and product flow.
• Ensure operational compliance with company policies, procedures, and safety standards.
• Maintain accurate inventory controls and support loss prevention initiatives.

Cross-Functional Collaboration

• Partner with corporate teams on product launches, marketing initiatives, and operational priorities.
• Provide feedback from the store to help inform merchandising, product, and customer experience strategies.
• Support company initiatives while ensuring successful execution at the store level.

Qualifications

• 3–5+ years of progressive retail leadership experience, including experience managing high-performing teams.
• Proven track record of driving sales, operational excellence, and customer satisfaction.
• Strong leadership skills with the ability to coach, motivate, and develop others.
• Excellent business acumen with experience analyzing sales performance and operational metrics.
• Strong communication, organizational, and problem-solving skills.
• Passion for delivering exceptional customer experiences within a premium or specialty retail environment.

What We're Looking For

• A hands-on leader who enjoys being present on the sales floor and leads by example.
• An entrepreneurial mindset with the ability to thrive in a growing business.
• A strategic thinker who balances big-picture planning with day-to-day execution.
• A collaborative culture builder who inspires teams, develops talent, and drives results.