Account Representative

About Us

At Messa Sync, we believe in connecting businesses with smart strategies and human-first communication. We are a forward-thinking business solutions firm that partners with companies to create long-lasting client relationships, drive performance, and amplify brand trust. Our team is passionate about delivering measurable results through innovative approaches and high-impact customer engagement.

Job Description

Job Description

We are seeking a motivated and client-focused Account Representative to join our Birmingham team. In this role, you will act as a key point of contact between our company and our clients, helping to manage accounts, understand client needs, and ensure the successful execution of campaigns and services. You’ll work closely with internal teams to deliver exceptional value and foster long-term client relationships.

Responsibilities

• Serve as the primary liaison between clients and internal departments

• Understand client goals and develop strategies to meet their expectations

• Monitor account performance and provide updates and reports

• Address client inquiries and resolve any issues efficiently

• Coordinate with marketing and sales teams to support client initiatives

• Identify opportunities to grow existing accounts

• Maintain accurate client records and documentation

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or related field

• 1+ year of experience in account management, client services, or a similar role

• Strong interpersonal and communication skills

• Problem-solving abilities and a proactive mindset

• Ability to manage multiple accounts and projects simultaneously

• Detail-oriented with excellent organizational skills

Additional Information

Benefits

• Competitive salary: $55,000 - $63,000 annually

• Growth opportunities within a fast-paced company

• Comprehensive training and continuous development

• Supportive and collaborative team environment

• Health, dental, and vision insurance

• Paid time off and holidays