Client Services Representative

Customer Service Representative – Valley Animal Hospital | Huntsville, AL

📍7535 Bailey Cove Rd SE, Huntsville, AL 35802
Serving Huntsville with the Finest in Veterinary Care Since 1992

Are you a skilled Customer Service Representative dedicated to outstanding client service and excellent patient care? Looking to grow in a hospital where culture, collaboration, and compassion are the cornerstones of everything we do?

Join Valley Animal Hospital & Pet Resort in Huntsville, AL , where you’ll find more than just a job—you’ll find a team that feels like family.

About Our Hospital

We’ve been caring for Huntsville’s pets for over 25 years with excellence, empathy, and innovation. Our hospital is AAHA accredited , Fear Free certified , and a Cat Friendly Practice through AAFP. We operate out of two beautiful buildings : a full-service hospital and a brand-new cutting-edge wellness center .

We also run a vibrant Dog Day Camp —complete with camper birthday parties and pool parties that bring energy and fun to the entire team.

Why You'll Love Working Here

• Growth-Focused : We foster a growth environment where your skills are appreciated and your career development is supported.
• You’re a True Teammate : We value people who pitch in, lift others up, and want to be part of a collaborative care team.
• Culture Comes First : Our leadership is deeply committed to building a positive, team-first culture where everyone communicates openly and supports one another.
• Fun Meets Function : Staff meetings every other month build clarity and connection. And yes—we know how to have fun while doing serious work.

What We’re Looking For

We’re seeking a Customer Service Representative with:

• Minimum 2 years of experience in a customer service setting
• Understands that clear, effective communication with clients and team members is a priority
• Comfortable with handling payments, a multi-line phone system, email and other means of client reporting
• Familiarity with Avimark is a plus
• Strong willingness to maintain a clean , presentable environment
• A team-first attitude and commitment to a positive work culture

Schedule & Benefits

• Compensation : Starting at $15/hour , based on experience
• Schedule : 4 x 10-hour shifts (rotating Saturdays)
• Benefits (after 90 days):
• Medical, dental, vision insurance
• Paid time off (PTO)
• Uniform allowance
• Pet care discounts

If you're looking to take your veterinary assistant career to the next level in a hospital that believes in teamwork, growth, and good vibes , we want to meet you.

Contact Information: Ashley Calixto, Hospital Manger; 256-881-8899

For more information about our hospital, please visit .