Oral Surgery Office Supervisor
Job Description
Job Description
Description:
We are seeking a reliable and experienced Oral Surgery Office Supervisor to oversee daily operations at one of our surgical practice locations. This role provides hands-on leadership to the front and back-office teams, ensures seamless coordination of surgical schedules and patient care, and supports an exceptional patient experience in a fast-paced clinical environment. The ideal candidate is organized, proactive, and comfortable balancing operational oversight with team leadership.
Key Responsibilities
- Lead and support administrative and clinical support staff, promoting accountability, professionalism, and collaboration.
- Oversee daily oral surgery operations, including surgical scheduling, patient flow, case coordination, and front-office functions.
- Ensure efficient coordination of consultations, surgical procedures, post-operative follow-ups, and referral management.
- Identify operational challenges and implement process improvements to optimize workflow and patient experience.
- Support revenue cycle activities, including insurance verification, surgical case estimates, billing oversight, collections, and reporting.
- Serve as a point of contact for patient questions, concerns, or escalations, ensuring compassionate and timely resolution.
- Assist with staff onboarding, training, and performance feedback in alignment with company policies and clinical standards.
- Partner with the Practice Manager and leadership team to ensure consistency across locations and adherence to organizational goals.
- Maintain strict compliance with HIPAA, OSHA, infection control protocols, and oral surgery safety standards.
- Perform additional duties as needed to ensure smooth and efficient surgical office operations.
- 2+ years of experience in dental, oral surgery, or healthcare office operations required.
- Prior supervisory or leadership experience strongly preferred.
- Familiarity with oral surgery scheduling, insurance processes (including medical and dental), and case presentation preferred.
- Strong organizational, communication, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced surgical environment.
- Proficiency with dental practice management software and office systems.
- Professional demeanor with a strong commitment to patient-centered care.
- High school diploma or equivalent required; associate or bachelor’s degree preferred.
This is an excellent opportunity for a motivated leader who thrives in a surgical environment and is passionate about building strong teams and delivering exceptional patient care. If you are looking to grow within a dynamic oral surgery practice and make a meaningful impact, we encourage you to apply.
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