Server (Part time) - Lake Guntersville State Park
7.25 USD Hourly Job Summary:
The Server is responsible for taking food and drink orders from and serving all guests in assigned section of the dining room, or poolside, in a fast, courteous and efficient manner. The server must ensure correct billing procedures and provide excellent service to guests, ensuring level of service meets the Company's standards. Job Description: ESSENTIAL FUNCTIONS
- Greet guests in a polite, positive manner; takes beverage orders. Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Answer questions about the menu and takes food orders. Explains how various menu items are prepared, describing ingredients, and cooking methods. Suggests any menu item.
- Submit food order into kitchen.
- Serve guests their desired entrees in a friendly, efficient manner.
- Maintain pleasant dining experience. Check on guests periodically throughout their meals and attends to their needs. Deliver check and completes transaction making accurate change when necessary.
- Perform clean-up duties after each meal service; and, prepares and sets up for next meal.
- Keep assigned work area clean and properly set up, including vacuuming, arranging tables and chairs in the dining room, and keeping the pool deck guest-ready by promptly clearing used dining items from poolside guests.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Report gratuities at the end of each shift as required by Company policy and law.
- Maintain awareness of safety issues, and report them immediately to your manager.
- Partial High School education; High School Diploma/G.E.D. equivalent preferred.
- Strong sanitation habits.
- Mathematic skills.
- Strong customer service abilities; actively looks for ways to assist customers and coworkers.
- Ability to recognize when a problem has occurred and communicate it to management.
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
- Ability to stand for the entire work day.
- Climbing steps regularly.
- Withstanding temperature extremes in freezer, refrigerator walk-in and poolside areas.
- Reading and writing work-related documents in English.
- Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
- Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
- Physical presence at the job site is essential to perform job duties.
- Touch-screen computer. POS System and credit card machine.
- Restaurant equipment, including trays, cleaning supplies/solutions, washcloths, drink machines, etc.
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