Logistics Specialist

Job Description

Job Description

Location: Mobile, Alabama

About NGL Transportation

NGL Transportation is a full-service logistics provider supporting global companies with freight forwarding, warehousing, drayage, and special project services. With multi-container yards across the U.S., we deliver responsive, optimized, and AI-enabled logistics solutions with the company’s core values— Compassionate Driver, Customer Focus, Creative Thinker, and Growth Mindset —which guide our approach to empathy, service excellence, innovation, and continuous improvement.

Position Key Responsibilities

• Receive customer orders and enter all details accurately into the TMS.
• Update orders promptly when changes or cancellations occur.
• Monitor container availability and status with ports, terminals, and rail ramps.
• Communicate any delays or issues to customers immediately.
• Plan and schedule container pickups to avoid demurrage charges.
• Schedule delivery appointments and provide drivers with accurate instructions (BOL, PO, delivery notes).
• Provide customers with timely updates throughout the delivery process.
• Confirm return locations and cutoff times with steamship lines.
• Coordinate empty returns to avoid per diem charges.
• Build trust through accuracy, transparency, and proactive service.
• Work closely with dispatch, warehouse, billing, and operations teams.
• Assist with local driver scheduling and routing.
• Communicate with drivers to resolve on-site issues in real time.
• Support inbound and outbound scheduling with warehouse teams (Near Future)
• Monitor inventory movements and ensure accurate documentation (Near Future)
• Ensure all data is entered correctly for billing and compliance purposes (Near Future)

Qualifications

• Experience in logistics, dispatch, transportation, or drayage preferred.
• Detail-oriented with strong problem-solving abilities.
• Proficiency with TMS, CRM, or related systems is a plus.
• High school diploma required; associate or bachelor’s degree in logistics or business preferred

What We Offer

Health, dental, and vision insurance / 401(k) / Paid time off and holidays

Career growth opportunities within a multinational logistics network

W age: $17~$21 hourly