IT Solutions Specialist
Kforce has a client that is seeking a IT Solutions Specialist in Huntsville, AL. Overview: We're seeking a dynamic and tech-savvy individual to join our team as a Software Support & IT Solutions Specialist. This role blends technical expertise with customer-facing support, ideal for someone passionate about web development, Microsoft Power Platform, and empowering users through training and documentation. Responsibilities:
- Web Design & Development: Build and maintain internal and external websites using modern web technologies
- Microsoft Power Apps: Design, develop, and deploy custom business applications using Power Apps and related Microsoft tools
- Customer Support: Provide responsive and effective software support to end-users, troubleshoot issues, and ensure high user satisfaction
- Develop and deliver training sessions (virtual and in-person)
- Create engaging training materials, including how-to guides, video tutorials, and walkthroughs
- Maintain and expand internal FAQs, wiki pages, and user documentation
- Ensure content is clear, accurate, and accessible to users of all skill levels
- Bachelor's degree in Computer Information Systems (CIS), Computer Science (CS), or a related field
- Proven experience in web design and development (HTML, CSS, JavaScript, etc.)
- Experience creating training materials and technical documentation
- Hands-on experience with Microsoft Power Apps and the Power Platform ecosystem
- Strong communication skills with a passion for helping users succeed
- Ability to work independently and collaboratively in a fast-paced environment
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