Medical Receptionist/Call Center

Job Description

Job Description

Southlake Orthopaedics has an opening for a full-time medical receptionist at our busy and very fast paced orthopaedic clinic. The position is Monday - Friday, 8am to 5pm. The ideal candidate should be courteous, professional, organized, engaging, and friendly.

Responsibilities and Duties

• Provide a warm and welcoming impression to all patients and visitors
• Check in patients, obtain, verify and update any demographic and/or insurance information
• Answer phone calls, return patient calls, and distribute messages to physicians and staff
• Scan documents to patient's chart.
• Collect co-pays and balances due
• Schedule appointments

Qualifications and Skills

• High school diploma or equivalent
• Have at least 3 years of experience in a medical office reception position
• Knowledge of Greenway EHR (preferred but not required)
• Candidate must possess a strong attention to detail, have the ability to multi-task, and be service-oriented

As a member of the Southlake team you can expect:

• Generous Paid Time Off based on years of service
• Health & Welfare benefits starting the first of the month following your date of hire:
  • BCBS Medical
  • Dental
  • Vision
  • Company paid Life Insurance
  • Voluntary Life, Accident, Cancer, and Critical Illness coverage
  • Employee Assistance Program
• 401(k) plan after one year of employment
• Referral Bonus program
• Monday - Friday schedule for most roles

Please note: If you are viewing this position on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Southlake Orthopaedics. Our staff looks forward to speaking with you about your background, skills, and compensation requirements.

You must be able to pass a pre-employment background check and drug test for employment at Southlake Orthopaedics. Any job offer will be contingent on the results of such background check and drug test.