Store Manager
Job Description
Job Description
Shop Manager Position Overview
- Annual Shop Manager Conference
- The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions.
- The family environment
- Benefits/Pay information if applicable
- Employee contests
- Easy to transfer to locations across the country
- Opportunity to meet new people every day
- Community involvement
- Learning new skills
- Be prepared for early hours and working approximately 55 hours per week
- Shop Managers are the first line of defense for customer service
- Must be adaptive to change
- Basic computer skills are needed
- Must maneuver in and out of a shallow 3 deep pit used to position yourself safely under cars
- You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
- You may need to work in hot/cold weather conditions
- Always be alert and aware of your surroundings
- Must be able to lift up to fifty (50) pounds
- Recruiting, Interviewing, Onboarding
- Responsible for motivating the team, holding the team accountable, and making personnel decisions
- Check in with customers before they leave the shop to make sure they had a great experience
- Ensure crew actively provides excellent customer experience
- Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
- Place product orders
- Understand the shops financials to drive results and beat budget
- Conduct quarterly employee evaluations
- Submit payroll
- Create crew schedule
- Support technicians with their duties
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