Repair Coordinator

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

As the Repair Coordinator you would be responsible for working in the repair center and working with various departments to ensure proper communication and customer service. Your job would be to provide various support to the Lab Management team and to Sales and Account Managers.

As a Repair Coordinator you will:

• Enters and corrects repair data in Oracle System; utilizes other software as necessary.
• Maintains data base of knowledge of where to route specific types of repairs.
• Notifies Lab Managers of issues during daily review of repairs.
• Responds to billing and invoice inquiries.
• Provides administrative assistance as needed.
• Completes assigned paperwork.
• Maintains documents of the status of repairs.
• Aware of and conforms to Company ISO goals and objectives and supports ISO requirements.

Required, Preferred, and Other Qualifications:

Required:

• High School Diploma or GED
• 1 year of customer service or related experience
• Demonstrates knowledge of computer systems and Microsoft office

Preferred:

• Working knowledge of Internet software; Spreadsheet software and Word Processing software; ability to learn Oracle applications.

What STERIS Offers:

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

• Base Salary of $19.00/hour
• Flexible Time Off + 9 Corporate Holidays Per Year
• Excellent Healthcare, Dental, and Vision Benefits
• Healthcare and Dependent Flexible Spending Accounts
• Long/Short Term Disability Coverage
• 401(k) with a Company Match
• Parental Leave
• Tuition Reimbursement Program
• Additional Add-On Benefits/Discounts

Pay rate for this opportunity is $19.00/hour. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics. We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 18,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.